Reviews
Best car buying experience we have had in a long time....
Best car buying experience we have had in a long time. Baley had both cars i was interested in ready to drive when I arrived and worked with us during the entire process. I would recommend Baley & Melton Sales to anyone looking for a new vehicle to purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No issues after speaking to Rob Melton II
Had a fuel sensor go out in my Ram truck and after speaking with Robert Melton II the cost was resolved and my truck was fixed. Easy to deal with and very pleased.....
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AWESOME service
Melton's service department is outstanding! I had an engine light come on, so I took my RAM 1500 to have the oil changed and tires rotated and to have the engine light looked at. It resulted in having the Eco-Diesel engine replaced. They did a great job, particularly Johnny, Jannette and all the runners in the service department. It took a while to get all the parts in, but the work was done professionally and quickly once the parts arrived. The truck runs great now and with a trip to Dallas next week, I should be able to test it on the road next week.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Received oil change in less than an hour.
I brought my Jeep Cherokee in for an oil change. The service took less than an hour and the service group checked out the rest of the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jeff was great! He made everything super easy, quick, and...
Jeff was great! He made everything super easy, quick, and we got everything we wanted! I would definitely recommend Meltons and Jeff to anyone looking for a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I need mud flaps on my 2014 Durango.We purchased them on...
I need mud flaps on my 2014 Durango. We purchased them on line and brought them in while we were getting an oil change. Service person said we had bought the wrong ones. They did not offer us solution . I think the service department should have found the correct ones and gave us a price for them. Rush,Rush them threw. This is my 4th vehicle to by from Melton. If you take care of us we will take care of you. Frustrated!!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I love Meltons sales whether it is getting an oil change,...
I love Meltons sales whether it is getting an oil change, tires, work done or purchasing a car. I am a returning customer. This is my 3rd car from Meltons sales. I will be returning again for all my car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Feel like I was charged for a warranty issue.I was told...
Feel like I was charged for a warranty issue. I was told the service technition was too busy to discuss my issue. Jeanette doesnt know what she is talking about.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Advisor and Tech Review
Melton's is the best!! Great people in all departments. Jeanette was so helpful and a pleasure to deal with on my Jeep issue. The tech went for a ride with me to insure my noise was detected. He was so professional. Thank you Melton's for the help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This was the easiest car buying experience I’ve ever had!...
This was the easiest car buying experience I’ve ever had! My salesmen Mark took the trouble to show me as many cars as I wanted, with no pressure or hassle. Once I decided on a car the whole process was finished within an hour. Even finance went smoothly, and the person who helped us was awesome! Would definitely recommend, and will be buying my next car from Melton.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
