Reviews
Write a reviewI loved working with Suzi Kugel. She helped me talk through my decision to buy a RAV4; she helped me understand financial implications of my purchase; she stayed in touch while my vehicle was on order; and she gave very thorough information about the RAV4 once it was here. She’s great!
I loved working with Suzi Kugel. She helped me talk through my decision to buy a RAV4; she helped me understand financial implications of my purchase; she stayed in touch while my vehicle was on order; and she gave very thorough information about the RAV4 once it was here. She’s great!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Janzen is exceptional in both sales and service. I just brought my 3rd car in a row there. The dedication of Scott Briscoe and the rest of the sales team to helping me find what I wanted to buy at a fair price even during the pandemic was amazing. The service dept. Is also an important part of the Janzen experience. I know I can count on them for quality service. The customer service is amazing at Janzen!
Janzen is exceptional in both sales and service. I just brought my 3rd car in a row there. The dedication of Scott Briscoe and the rest of the sales team to helping me find what I wanted to buy at a fair price even during the pandemic was amazing. The service dept. Is also an important part of the Janzen experience. I know I can count on them for quality service. The customer service is amazing at Janzen!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suzie was very nice and helpful with the buying process love my new car.She went over everything with us and we was in and out within about a hour or so
Suzie was very nice and helpful with the buying process love my new car.She went over everything with us and we was in and out within about a hour or so
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Suzi at Janzen in Stillwater, OK was fantastic! Easy to talk to and very knowledgeable on all the bells and whistles. Very easy purchase! Highly recommend and will refer!
Suzi at Janzen in Stillwater, OK was fantastic! Easy to talk to and very knowledgeable on all the bells and whistles. Very easy purchase! Highly recommend and will refer!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recently, my husband and I purchased our second RAV4 from Suzi Kugel at Jantzen. Wonderful experience!! She answered all my questions before I had to ask them and had all apps and my phone set up before I could ask her what I needed to do. We will continue to use Toyota in Stillwater and we will continue to have Suzi as our salesperson. Best service in all departments and staff is best to deal with. Thank you Suzi we love our new car.
Recently, my husband and I purchased our second RAV4 from Suzi Kugel at Jantzen. Wonderful experience!! She answered all my questions before I had to ask them and had all apps and my phone set up before I could ask her what I needed to do. We will continue to use Toyota in Stillwater and we will continue to have Suzi as our salesperson. Best service in all departments and staff is best to deal with. Thank you Suzi we love our new car.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just purchased my second new RAV4 from Suzi at Janzen Toyota. Suzi answered all questions, and made certain the Toyota app was setup on my phone along with pairing my phone and car. The customer service and service department at Janzen’s is phenomenal.
Just purchased my second new RAV4 from Suzi at Janzen Toyota. Suzi answered all questions, and made certain the Toyota app was setup on my phone along with pairing my phone and car. The customer service and service department at Janzen’s is phenomenal.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just bought my first Toyota from Janzen dealership. I had the pleasure of having David Harrison as our salesman. He was very professional and went to all lengths to find me the perfect car. The entire Jansen staff was friendly. It was a positive experience with no pressure to buy.
Just bought my first Toyota from Janzen dealership. I had the pleasure of having David Harrison as our salesman. He was very professional and went to all lengths to find me the perfect car. The entire Jansen staff was friendly. It was a positive experience with no pressure to buy.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We absolutely loved Suzi as our salesperson!! This is our fourth vehicle we have bought from her and have been very, very happy!! Thanks, Suzi
We absolutely loved Suzi as our salesperson!! This is our fourth vehicle we have bought from her and have been very, very happy!! Thanks, Suzi
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The experience we had at Janzen Toyota when looking for a vehicle was amazing! Suzi Kugel was our salesperson. She was very friendly outgoing and courteous. Most of all she was not high pressure at all but helped us to find the very car we needed in our price range. Daniel did our financing and he made the process quick and easy and perfect for our financial situation.
The experience we had at Janzen Toyota when looking for a vehicle was amazing! Suzi Kugel was our salesperson. She was very friendly outgoing and courteous. Most of all she was not high pressure at all but helped us to find the very car we needed in our price range. Daniel did our financing and he made the process quick and easy and perfect for our financial situation.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grant Remple and the team far exceeded my expectations with my recent purchase. They were laid back, professional, courteous and made the entire process smooth. The deal on the truck was more than reasonable, and one that I could not pass up. My first car purchase was actually from Janzen GMC in Enid in 2002 (which was a great experience, too) and now I am wondering why it took me so long to do business with them again. Safe to say, Grant and Janzen will be my first stop next time I am in the market and the first recommendation for any friends or family I know needing a vehicle. Thanks again, guys!
Grant Remple and the team far exceeded my expectations with my recent purchase. They were laid back, professional, courteous and made the entire process smooth. The deal on the truck was more than reasonable, and one that I could not pass up. My first car purchase was actually from Janzen GMC in Enid in 2002 (which was a great experience, too) and now I am wondering why it took me so long to do business with them again. Safe to say, Grant and Janzen will be my first stop next time I am in the market and the first recommendation for any friends or family I know needing a vehicle. Thanks again, guys!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase