Reviews
The dealership was nice but the service was even better.
The dealership was nice but the service was even better. Zoua was helpful and attentive. Zoua was able to make the process a lot less overwhelming and was excellent at communicating.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Jim Norton Toyota and that Zoua provided you with helpful and attentive service. We strive to make the process as smooth as possible for our customers. We look forward to seeing you again! Sincerely, Courtney, Jim Norton Auto Group
They were easy to deal with and honest the whole way
They were easy to deal with and honest the whole way through. I felt they bent over backwards to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your kind words about your experience with us at Jim Norton Toyota. It’s our goal to provide honest and helpful service, and we’re thrilled to hear that we exceeded your expectations. We look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group
Amazing service!
Amazing service! Would highly recommend to anyone looking for their next vehicle. All of the staff was super welcoming and knowledgeable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We are thrilled to hear that you had an amazing experience at Jim Norton Toyota. Our team takes pride in providing welcoming and knowledgeable service, and your recommendation means a lot to us. We look forward to assisting you or anyone you send our way for their next vehicle! Sincerely, Courtney, Jim Norton Auto Group
Zoua is a recommendation, she is really helping.
Zoua is a recommendation, she is really helping. Thanks so much for finding us a car.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We truly appreciate your recommendation and are delighted to hear you had a positive experience with us at Jim Norton Toyota. We're glad we could help you find the right car. If you need any further assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group
My experience here was awesome!
My experience here was awesome! Zoua was very nice and goes out of her way to make sure you get the car you want! Zach, the finance guy, was the best I’ve had! I was out of there within two hours. They also gave me a ticket for free lunch at the food truck in the parking lot! Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Maddy! We're thrilled to hear about your awesome experience at Jim Norton Toyota. Zoua and Zach will be so pleased to know they made your visit special. We appreciate you sharing your positive feedback and hope you enjoyed your lunch from the food truck! We look forward to seeing you again soon! Sincerely, Courtney, Jim Norton Auto Group
Being a first time buyer, Zoua tremendously helped me a
Being a first time buyer, Zoua tremendously helped me a lot! She had provided me with such great support in the process and I can’t thank her enough! Vincenzo, the financial manager, did such a great job with providing so much help through our questions as well working his abilities to make a great payment deal. It was a wonderful experience with these two!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Veronica, for sharing your fantastic experience at Jim Norton Toyota! We're thrilled to hear that Zoua and Vincenzo provided you with exceptional support during your first car-buying journey. It's great to know that their efforts helped you find a wonderful payment deal. We appreciate your kind words and look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group
Zoua and Byron made our buying experience easy and
Zoua and Byron made our buying experience easy and painless. Dealership Has a relaxing atmosphere and very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Zoua and Byron made your buying experience at Jim Norton Toyota easy and painless. We pride ourselves on maintaining a relaxing atmosphere and a clean environment for our customers. We hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group
Zoua was super helpful and patient with us.
Zoua was super helpful and patient with us. This is our 2nd car purchased through her. Great attitude, positive feedbacks and advices. Definitely love doing business with her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We truly appreciate you choosing Jim Norton Toyota for your second car purchase. It's wonderful to hear that Zoua provided you with such excellent service. We look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Courtney, Jim Norton Auto Group
Great customer service, they were on it as soon as we
Great customer service, they were on it as soon as we walked in. Zoua was great and took me on a great test drive. Finance was helpful and very welcoming
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Jim Norton Toyota, especially with Zoua during your test drive. It's our goal to provide exceptional service, and we're glad our finance team was able to assist you as well. We look forward to seeing you again for your next visit! Sincerely, Courtney, Jim Norton Auto Group