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(988 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Pointe Chevrolet from DealerRater.

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Great Experience at South Point Chevy

Had a few things checked in the service department. No problems found so they charged nothing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, South Pointe Chevrolet Team

My service advisor was very knowledgeable and got me in

My service advisor was very knowledgeable and got me in very quick! Excellent service and very kind. I have not had this kind of experience at other dealerships before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate your positive feedback! Providing knowledgeable and quick service is our priority, and we're delighted to hear that your experience with your service advisor was excellent. Thank you for choosing our dealership, and we look forward to serving you again!

Excellent customer service went above and beyond kept me

Excellent customer service went above and beyond kept me in the loop all the way until i received my vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Bob in sales

I have bought 2 cars from Bob Vanhouse and he has gone far and beyond for me every time. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Bob has provided exceptional service, going above and beyond for you during both car purchases. Thank you for choosing us. We appreciate your loyalty, and we look forward to serving you again in the future!

Was great to work with, no back and forth and was in and

Was great to work with, no back and forth and was in and out Will buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted to hear that your experience was great, with a smooth process and no back-and-forth. It's wonderful that you were in and out efficiently. We appreciate your feedback, and we look forward to the opportunity to serve you again for your future purchases. Thank you for choosing us!

I needed an oil change late in the day and the Southpoint

I needed an oil change late in the day and the Southpoint service teams got me in and changed it. Great job as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your feedback! It's fantastic to hear that the South Pointe Chevrolet service team was able to accommodate your late-day oil change and provide great service. Safe travels!

MacKenzie immediately took my vehicle and had the service

MacKenzie immediately took my vehicle and had the service done quickly. My wait time was minimal. South Pointe is the best. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for sharing your positive experience! We're pleased to hear that MacKenzie provided prompt service and that your wait time was minimal. We appreciate your kind words and look forward to serving you in the future!

South Pointe Chevrolet staff was completely professional

South Pointe Chevrolet staff was completely professional and courteous throughout my visit. They were very attentive, and receptive to my questions about maintenance warranty. Made it an enjoyable experience compared to the norm of a boring wait time for completion of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with South Pointe Chevrolet. It's great to hear that the staff was professional, courteous, and attentive to your questions about the maintenance warranty. We're pleased to know that they made your visit enjoyable. We appreciate your feedback!

The service department is always helpful.

The service department is always helpful. They also take the time to explain the service requirements and cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our service department is always helpful and takes the time to explain service requirements and costs. Clear communication about service details is important, and we appreciate your positive feedback. Thank you for choosing us, and we look forward to serving you again!

Professional and Quick Service

Check and service time were quick. No hassle with using coupon and they paid attention to the details. I have a GMC but use them because of trust. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate the kind recommendation, KP. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! -South Pointe Chevrolet Team