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Cavalier Ford Greenbrier

(176 reviews)

Reviews

(176 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyer

I highly recommend Johnaton he is very thorough and very knowledgeable he is the perfect sales man. Amazing service 10/10 we’ll definitely come back if we need a new car for johnathan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, we love our Ford

Cavalier Ford in Greenbrier continues to exceed my expectations. We had the pleasure to work with David Ponder he was extremely knowledgeable without being pushy. It was a very smooth process from start to finish. Our family loves Ford and Ford products. We highly recommend stopping in to see Mr. Ponder and the rest of the Cavalier team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Cavalier Ford Lincoln

Had a very satisfying experience working with David Ponder at Cavalier Ford Lincoln. He was very experience and willing to work out the best deal possible, also showed great patients, and knowledge about all features of a Ford Fusion I was interested in buying, Kudos David, keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYING A FORD TRUCK F-150

What a great experience. I worked with Richard Sinclair and he had the vehicle I was interested in waiting for me when I arrived . I took for a test drive and showed the ford F-150 to my wife ,I returned to the dealership, and parked. Richard had an offer already waiting . I reviewed the offer, accepted it. Everyone after Richard was just as efficient. This is my third vehicle from Cavalier. I highly recommend this dealership and Richard Sinclair. Thanks for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome

Awesome experience! My salesperson was Shannon Thomas. The buying experience was great. Picked out a car, he ran numbers while I went to lunch, and then I finalized the paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience

What an outstanding experience! I went in looking for a new F150 and that is exactly what they left with. Rich Hamilton listened and made the process very easy. I would recommend Cavalier to anyone. I have bought a lot of vehicles in my life and this was truly a great experience. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Henry Sanson is a great Sales Rep!

Great Sales Rep Henry Sanson is. Got us in the vehicle we wanted & for the right price! Had a very pleasant experience overall. Excellent job Henry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Job Dondrell !

The young man Dondrell there was very nice and understanding . He helped me pick out a vehicle that I truly needed . I recommend anyone to go to Dondrell Allen at Cavalier Ford in Greenbrier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Worked with Shawn Wilson who has been working there for over 20 years. He was very approachable and willing to work with us to get the deal we wanted. Knowledgeable and not pushy. Good service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Not a good experience

When I went to buy a car at cavalier, I knew exactly what I wanted. I went for a used Ford Fiesta but when I got the car we realized it has transmission issues after I bought it. The boss then tells me since I am young to just keep the car and get a `good car later on when I am older? and keep this one. I was shocked. What company would say to settle?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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