Reviews
Muy profesionales en la atención al cliente me encantó
Muy profesionales en la atención al cliente me encantó comprar hay la asesora muy profesional
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelente trato por parte del staff, aclarar todas tus
Excelente trato por parte del staff, aclarar todas tus dudas y el proceso es rapido
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good experience overall.
Good experience overall. Did not feel pressured to buy. Very helpful with finding the car we wanted.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No problems, just timing , nice customer service,will
No problems, just timing , nice customer service,will bring back if any other problems come up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great service and excellent quality, friendly workers .
Great service and excellent quality, friendly workers . Fast and clean job . Just needed more personal
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joe Rosales helped me when I came in.
Joe Rosales helped me when I came in. I don't think he knew I was on the verge of a complete meltdown, due to stress of my move and trying to get a Tx license but his kindness meant the world to me. He got me in/out for my inspection and mentioned to Nathan Awe that I was planning to trade my car in. While I was waiting, Nathan pulled up a '26 Colorado so I could check it out. I planned to come back this weekend for the trade in but I'm exhausted. I will trade it in by EOY at your dealership, though, because your staff exhibited integrity, efficiency, and warmth. In the meantime, I'll have my truck serviced there. Shout out to Ishmael, too! He was very nice.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
i had an appointment, walked to the salesman, and we
i had an appointment, walked to the salesman, and we immediately got to business. salesman was professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Winston Howell is great to work with.
Winston Howell is great to work with. This is my second vehicle I have worked with him on.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The service center sucks at Graff Chevrolet 3 1/2 weeks
The service center sucks at Graff Chevrolet 3 1/2 weeks later and still no part for my Blazer , I will never buy another car from Graff Chevrolet going to Ford Dealership
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (972) 343-1200 when you can so we can address this situation directly. Thank you and have a great day.
A visible improvement in customer service, compared with
A visible improvement in customer service, compared with previous visits, I hope this team continues improving
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair