Reviews
James Carr was extremely helpful in my recent purchase of...
James Carr was extremely helpful in my recent purchase of a 2021 CR-V. I appreciated his patience in showing me how to use all the options in my new car. I really appreciated his invitation to come back any time for more help with how different options work. As the season changed I was glad to feel welcomed back when I needed help with all the different options to heat the car comfortably for myself and others that might be in the car. Thank you James for helping me to get to know all the great things this car can do!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying a car @ Lundgren Honda of Gfld Ma.,was the easiest...
Buying a car @ Lundgren Honda of Gfld Ma.,was the easiest solution for buying a car ever.Customer service was excellent,James Carr answered all my questions ,and was one of the kindest sales person I have ever experienced. They tended to all situations,the bank,my insurance, and registered the car ,without myself dealing with any running around.I received complete satisfaction,and will refer friends and family to purchase their next car at Lundgren Honda of Gfld Ma..Many thanks to Lundgren Honda,of Gfld Ma
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
James Carr helped me buy my dream car, when I didn't even...
James Carr helped me buy my dream car, when I didn't even know it would be my dream car! I asked to test drive a Mazda, which was a nice car just not for me. He had me test drive a few other cars, but I was just not finding what I was looking for. James double checked to see if anything was brought in that was not in the inventory yet.....and there is was my dream car! James knew what I was looking for before I did. He listened to what I was looking for and took the time to find me the right car. He was patient with me and was not at all pushy, even when I didn't like the cars we were looking at. I couldn't be any happier! Thank you James and Lundgren staff! You were all very professional and happy to help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My pre-purchase, purchase and post-purchase experience(s)...
My pre-purchase, purchase and post-purchase experience(s) at Lundgren Honda in Greenfield was and continues to be thoroughly satisfactory. The people could not possibly be nicer and more accommodating. I've had past experiences with a couple other Honda dealerships and other dealerships, in general, from Springfield to Greenfield. Lundgren was and is, by far, the best. James was and is a pleasure to work with, as was Kristina when I made my first inquiry. This 2022 CRV I just purchased is the 6th or 7th consecutive new CRV I've purchased in the last 27 years, or so. I have no idea why I never tried Lundgren before! When time comes to replace this one, there's no doubt I'll be going to Lundgen again! For those reading this, give Lundgren a try. You won't regret it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just stopped in to see about upgrading from my old car....
I just stopped in to see about upgrading from my old car. I left in a newer car the same day. James was great and very informative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lundgren Honda of greenfield was an awesome place to do...
Lundgren Honda of greenfield was an awesome place to do business! James was especially helpful and happy to lend me a hand in acquiring an awesome all around excellent vehicle I will go back for service again in the future! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful staff. I looked online and once I connected...
Very helpful staff. I looked online and once I connected with Kristina via phone, and then with Scott, they were knowledgeable, answered my questions fully and were very responsive. They were very accommodating and took my SUV preferences and my schedule into consideration. I was onsite at the dealership and they even offered/delivered the car to my house the next day, when the insurance RPA process was delayed for hours overnight. That's really good customer service! They are not taking advantage customers given the supply issues and I appreciated there is no unwarranted surcharge on top of the MSRP price. (However, given it was an easy cash transaction, I would have preferred no offers of additional insurance or warranty coverage.) Sales person Scott did a wonderful job. My husband and I are very willing to recommend him and the Lundgren dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great hassle free and personable experience. Very smooth...
Great hassle free and personable experience. Very smooth transaction. Would highly recommended to anyone. Great job !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marty was awesome! Very easy to talk to and very knowledgeable about the Honda vehicles. Thanks again Marty !
I've been working with Marty to buy my new HR-V and it...
I've been working with Marty to buy my new HR-V and it has been the best experience! It is my first vehicle purchase, and he has made sure to answer all my questions and keep in touch throughout the whole process. I can't thank him enough!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew was excellent on walking me through this process,...
Andrew was excellent on walking me through this process, I had never purchased a car before but he made it so easy for me. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
