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Toyota of Irving

(351 reviews)

Reviews

(351 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Irving from DealerRater.

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Maintenance was done on time within the time period

Maintenance was done on time within the time period stated even though I could not schedule an appointment in advance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professionalism at it best, every time I take car to be

Professionalism at it best, every time I take car to be serviced it is nothing but kindness and welcoming smiles. This time I went to the new car sales area and I met with Mr. Michael Torbellin and He was as kind as they get. He showed empathy and has a winning attitude. This is the kind of employee you want to keep for the endurance. If you want a car to match your personality, Toyota of Irving is your stop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My experience was great!

My experience was great! Went for some new tires and Mike Gasca got me a great price and a rebate!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Overall an average service was received.

Overall an average service was received. The explanation/history about the car was not sufficient. Gas tank was half full.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great job done on time with friendly free pickup and drop

Great job done on time with friendly free pickup and drop off ride without any surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy experience, their service department kept me updated

Easy experience, their service department kept me updated and everybody was friendly and courteous. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

first time brand new car buyer first time toyota buyer

first time brand new car buyer first time toyota buyer best experience ever thanks to vanessa silva for let me get the tundra that I wanted ,100% satisfied !! find your way to toyota of irving!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thank you for many years of consistently excellent,

Thank you for many years of consistently excellent, speedy and friendly service at Toyota of Irving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

One of the best dealership in Irving.

One of the best dealership in Irving. Very professionally designed vehicles and most of all the service center have the most amazing performance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was very prompt.

Service was very prompt. The tech person that assisted with my car, Mike, was efficient, and took his time to explain what needed to be done. He was very professional, and made for a pleasant experience with your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.