Reviews
First service after buying Certified used vehicle
I had a couple of issues that weren't noticeable during the certification process. The service department took care of those and I was very pleaased with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT experience!
If you need service on you FCA product, then please go by and see the crew at Huffines Lewisville. They took great care of me and my car, and I couldn’t be more pleased with the results.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service Department Experience
Excellent response. Work done in timely fashion. Jerry kept me informed. Arranged for me to be picked up. Vehicle washed and cleaned inside. Would use Jerry as advisor again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very strong service center
Ziha is the best service support representative we have worked with at any dealership. He is prompt, courteous and bends over backwards to do everything he can and then some.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and fun experience buying my Cherokee
I started the car buying processes at a dealer closer to home (Classic of Denton) but became increasingly frustrated by the disgusting “negotiating” tactics and disrespect I felt by the salesmen there. I submitted an online request with Huffines, Surya called me- we discussed the specifics of what I was looking for and he quoted me an excellent price. I went to Huffines later that afternoon and bought my new Cherokee. Buying a car is a interesting experience- especially for a woman- and Surya was fun to work with and never once talked down to me, or made me feel uncomfortable. I hope he is very successful at Huffines and would definitely buy a car from him again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experince
Everything went as planned, Brad is a great sales rep. The vehicle is great and the financing is good too. Its a win-Win situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience.
We have bought 6 vehicles from Huffines and have been so happy with our cars and especially the service by Hamed. He has bent over backwards to make sure my husband and I get the car we want, at the price we want. I would highly recommend using Hamed and this dealership for any future purchases.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car recall
The service qas great. I was there for a recall. The service took less time than thought it would take. The service dept done a great job as normal. Wish they had a car wash seevice there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous and professional service
The service advisors were efficient and courteous during the whole situation and the techs were able to narrow down possible issues with my Jeep due to aftermarket modifications that weren't done quite right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Service and Followup
We had some issue with our vehicle and the service department made it right. Even though there was a process we had to follow we were able to get the vehicle properly fixed. The service department at Huffines is excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
