Reviews
Purchased 2019 Grand Cherokee Overland
I had visited many dealerships looking at Suv’s. Browns Auto in Grapevine recommended Huffines In Lewisville and connected me with Surya the sales associate. Courteous, knowledgeable, professional I was more than pleased with every aspect of buying a new vehicle. Jeff in finance made the paperwork easy and understandable. The integrity of this dealership is evident in every aspect of my trade and new purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new SUV. Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager
Honest. Fair. Trustworthy.
This rating is given to two employees. Terry and Darrel. They are worth going to Huffines to purchase a vehicle from. THEY are worth it!!!! I trust them both and love working with them...as I have for the last 10 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership & sales person David Jones
Best sales person that I have had dealt with in 20 years The dealership was unbelievable outstanding no high pressure people trying to sell me stuff that I told I didn’t want honest trustworthy down to earth folks I would highly recommended them to family & friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience, very easy!!!
We began our shopping on the internet and made contact with Mike O'Dell over the phone. He was very personable, helped us quickly so once we made it to the dealership a few days later it was simply a matter of driving the car and signing the paperwork. The experience couldn't have been better, we were greeted by a very friendly staff, Mike was beyond helpful, the total experience was amazing, everyone at the dealership made us feel at home.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great
The service advisors and management have always been very accommodating and welcoming. I live 50 miles away from them but I get better service there than any other CDJR dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not the Sewell experience...
I’ve gotten my trucks serviced at Huffines for 15 years. Always seem to have a fair price and Jerry Castaneta is the best service guy in DFW area. Also I’ve worked with Steve Kloza a couple of times, and he’s y’alls best sales guy there. That said, I’m concerned about the experience of service I get recently from you guys. There’s just nothing special about the experience. Sure you do the work, the work is of good quality, the price is somewhat competitive, but you just don’t believe there thinking “wow”. I don’t get a clean truck back, like I used to, or at least a coupon to get the truck washed like I used to, I look at the effort and expense associated with having all my service done by Huffines and think that I might be able to get a better experience somewhere else at the same or better price. Hopefully you guys can think outside the box to improve the overall service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We appreciate working with you for the last 15 years! Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager
Never Going Anywhere Else
I will never go anywhere else to purchase my jeeps. I have purchased 3 jeeps from Huffines and have ALWAYS been treated well. The one time I didn't, I was burned from another dealership. David worked above and beyond for me to get the pricing I want and the car I wanted. Bill answered any questions I had honestly and with care. If you want to go somewhere where its just going to be easy and you will be taken care of, this is your place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Truck Serviced and Warranty Work
Went in for an oil change and had some recall work done. They were also able to adjust my for and fender that were rubbing together. Great, friendly service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Everyone was nice and got me taken care of in a reasonable time. Definitely will be back. And recommend to others. Thank you for all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager
Five recalls
The truck needed 5 recalls to be done we dropped the truck off in Thursday and picked it up on Monday. I really wish they would give it a quick wash when they leave it outside for several days
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager
