Skip to main content

Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

Want to share your experience with this dealership?

Write a review

Purchased 2019 Grand Cherokee Overland

I had visited many dealerships looking at Suv’s. Browns Auto in Grapevine recommended Huffines In Lewisville and connected me with Surya the sales associate. Courteous, knowledgeable, professional I was more than pleased with every aspect of buying a new vehicle. Jeff in finance made the paperwork easy and understandable. The integrity of this dealership is evident in every aspect of my trade and new purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new SUV. Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Honest. Fair. Trustworthy.

This rating is given to two employees. Terry and Darrel. They are worth going to Huffines to purchase a vehicle from. THEY are worth it!!!! I trust them both and love working with them...as I have for the last 10 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership & sales person David Jones

Best sales person that I have had dealt with in 20 years The dealership was unbelievable outstanding no high pressure people trying to sell me stuff that I told I didn’t want honest trustworthy down to earth folks I would highly recommended them to family & friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience, very easy!!!

We began our shopping on the internet and made contact with Mike O'Dell over the phone. He was very personable, helped us quickly so once we made it to the dealership a few days later it was simply a matter of driving the car and signing the paperwork. The experience couldn't have been better, we were greeted by a very friendly staff, Mike was beyond helpful, the total experience was amazing, everyone at the dealership made us feel at home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

The service advisors and management have always been very accommodating and welcoming. I live 50 miles away from them but I get better service there than any other CDJR dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Not the Sewell experience...

I’ve gotten my trucks serviced at Huffines for 15 years. Always seem to have a fair price and Jerry Castaneta is the best service guy in DFW area. Also I’ve worked with Steve Kloza a couple of times, and he’s y’alls best sales guy there. That said, I’m concerned about the experience of service I get recently from you guys. There’s just nothing special about the experience. Sure you do the work, the work is of good quality, the price is somewhat competitive, but you just don’t believe there thinking “wow”. I don’t get a clean truck back, like I used to, or at least a coupon to get the truck washed like I used to, I look at the effort and expense associated with having all my service done by Huffines and think that I might be able to get a better experience somewhere else at the same or better price. Hopefully you guys can think outside the box to improve the overall service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate working with you for the last 15 years! Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Never Going Anywhere Else

I will never go anywhere else to purchase my jeeps. I have purchased 3 jeeps from Huffines and have ALWAYS been treated well. The one time I didn't, I was burned from another dealership. David worked above and beyond for me to get the pricing I want and the car I wanted. Bill answered any questions I had honestly and with care. If you want to go somewhere where its just going to be easy and you will be taken care of, this is your place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Truck Serviced and Warranty Work

Went in for an oil change and had some recall work done. They were also able to adjust my for and fender that were rubbing together. Great, friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great

Everyone was nice and got me taken care of in a reasonable time. Definitely will be back. And recommend to others. Thank you for all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager

Five recalls

The truck needed 5 recalls to be done we dropped the truck off in Thursday and picked it up on Monday. I really wish they would give it a quick wash when they leave it outside for several days

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team help you with all of your automotive needs. Sincerely, Greg Birdsall General Manager