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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great experience

Huffines is thorough, as quick as can be expected ! and this is my 3rd car with them. Zero problems ever with the JEEP products! I cannot foresee a time I don't look at Huffines FIRST!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Repairs not completed correctly. Notified Miranda.

Installed actuators not working correctly. Blower motor blowing air thru incorrect vents. Other repairs appear to be working correctly. Service Advisor notified and I plan return ASAP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome dealership

Quick, easy, friendly and outstanding customer service. Absolutely will recommend. This dealer ship is the bar when it comes to customer service in selling new or used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

I had no intentions of purchasing a vehicle at the time when I went to test drive, but Surya made it incredibly easy and hard to pass up. The process was smooth and Surya was knowledgeable and answered any question we had. Overall, it was a great experience, and we’re thrilled with our new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great buying experience on Jeep Wrangler JL

After visiting several dealerships around the Dallas area to purchase a new Jeep Wrangler JL, it was the team of Brad Bevelhimer at Huffines of Lewisville that secured my business. Their depth of knowledge about the new Jeep Wrangler JL and experience with aftermarket accessories gave me the confidence to purchase from their organization. I also really appreciated their non-aggressive approach to buying but their attentiveness to communication. Brad was always prompt to respond and made every means possible to provide the best customer satisfaction. After a few months researching aftermarket accessories, Brad's team was very open and listened to my requests which made the purchasing experience actually very pleasant. Many thanks to Brad and his team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice and easy

Went to check out a car only to see the color, thinking that with all the features it had it would be out of my price range; but before I left, I wound up with a new lease and within my price range. Surya was great to work with- good personality, not pressuring at all, and had a lot of knowledge about the leasing process and how to get me a good deal. I definitely recommend going to see him if you want a smooth car-buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Not happy was treated rude

Went into the used dealership and the salesmen Joe was very professional. And got the deal done was happy until we went to finance . The finance gentleman that care of are 2014 Ford mustang 1-24-29 Monday was very rude and disrespectful to us and almost walk out of the office. I belive he need to apologize for his unprofessional remarked to us , he never congratulated us in the purchased and was very upset cause we didn't want to buy extended warranty and long term financing, so when you ask me to recommend your dealership to other I will to say no remember it the customer that keeps your dealership successful. And make people to come back treated rude is never good for any business. If you would like to call feel free .

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Blown away by the service and ease of purchase!!

I am so impressed by this dealership. Johnny Ray and Scott were awesome!!! Going to the dealership is so stressful and I dread going when I have to buy a car. This experience was the best car buying experience that I have ever had. Coming out of Bankruptcy, my husband and I were unsure what we would do as we needed a vehicle. Johnny Ray was patient and very helpful. Scott tag teamed and helped us get everything together. They both made sure that we were happy every step of the way. They had everything ready before we even got to the dealership! They have gained customers for life. They really changed our minds about coming into a dealership and removed any anxiety. If you need a vehicle and you want honest and caring people to help you, call Johnny Ray and Scott, they are absolutely the best. Thank yall so much!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

Everything went very well. Jerry did a great job. He kept me completely informed on how they were progressing with my car. I have no complaints

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great purchase helped by great people!

From Ray to Brad in sales to Jeff in F&I, to Oscar in parts, superior service all around! Have purchased several vehicles from this store and with the crew they have there I have no reason to go anywhere else! Daryl Smithey in the used department is also excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.