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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Recall service visit

Your location is VERY organized with quality/professional employees. Everyone from Kathy to service tech "V", to Alex(?) in getting temporary vehicle, to cashier, to gentleman that brought my vehicle around. Not to mention the cleanliness of every area inside and out. I love my car and glad I purchased it from Huffines! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very happy to create an awesome experience. Sincerely, Steve Baine General Manager

Fantastic experience

After lengthy searches, and missed deals. I found THE deal I was looking for with Huffines. The 2017 Durango I fell in love with was going to be mine! I had an immediate response from Larry Holtzclaw, asking how he could he help.? Get me that truck! And he did! Everything was done online, text messages and emails. I have never felt so valued as a customer. I previously purchased from two other dealers in the area. Once I drove off the lot, I ceased to exist. I knew Huffines had a great reputation, they proved it above and beyond. And also a thank you to Jeff Bockemehl in Finance. As I discovered with Larry, a great personality, ready to do what is needed and answer any question. Thank you Huffines, for all that I have dealt with this past year; you absolutely made it all go away. You rock!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2017 Dodge Durango! Thank you for allowing Larry, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to help you find the right vehicle for your automotive needs. Sincerely, Steve Baine General Manager

A+ Team; FANTASTIC Experience

Ken Steele and Johnny Ray provided exceptional service! We will definitely be looking to purchase our next vehicle here and will be recommending them to our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Johnny, Ken and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to create a pleasant experience and look forward to helping you with all of your automotive needs. Sincerely, Steve Baine General Manager

Best. Car. Buying. Experience. EVER.

Surya helped me from the minute I walked out the door until I drove off the lot. He was transparent about what was going on and kept an open line of communication throughout the entire process. The finance team worked hard getting my interest rate & cat payment down to an amount that I could afford even with some negative equity. When it came time to sign everything, Bill had me in and out in less than 15 minutes. By far, the quickest & nicest car buying experience I have ever had. I recommend Huffines to ANYBODY looking a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for sharing your great experience with Surya and the entire Huffines Chrysler Jeep Doge Ram Lewisville Team. We are excited to help you with all of your automotive needs. Sincerely, Steve Baine General Manager

Pleasant, Hassle-free Car-Buying Experience

We initially contacted the dealership through their website, stating that we were interested in a specific vehicle they had for sale. We were immediately contacted by Joe Koubek. Joe listened to why we were buying a vehicle and what we were interested in. He was a genuinely nice guy, treating us with patience and respect. We were also introduced to Vincenzo, another member of the team, and our finance paperwork was handled by Johnny Ray. From start to finish, the process of purchasing our used (new to us!) vehicle was efficient, professional - and actually pleasant! We will definitely recommend Huffines Chrysler!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Joe, Johnny and the Huffines Chrysler Jeep Dodge Ram Lewisville y. We are happy to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager

Loved Buying a New Jeep Wrangler

Other dealerships could learn from the way this dealership works with their clients. Our transaction was seamless and hassle free. There was no back and forth regarding the price of the vehicle and the finance process was painless. This was our first time to purchase a Jeep Wrangler and there could not have been a better person to help us than Brad. His enthusiasm and knowledge of Jeeps only increased our excitement to own one. Before we arrived at the dealership, he asked us what we were looking for and pulled several for us to look at and drive. Once our decision was made, we worked with Bruce regarding financing. He was extremely helpful and actually listened to what we felt comfortable with. We truly appreciated their no pressure approach, humor, knowledge, and enthusiasm. Our daughter now wants a Jeep Wrangler, and we would love to work with both Brad and Bruce when that time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep. Thank you for sharing your great experience with Bruce, Brad and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to provide such a wonderful experience. Sincerely, Steve Baine General Manager

Old school down to earth

David took the time to show me the options and help figure out how we wanted to custom order my new 2018 Ram 2500 thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new custom 2018 Ram 2500! Thank you for allowing David Webb and the Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to help provide the perfect vehicle for your automotive needs and dreams. Sincerely, Steve Baine General Manager

Best buying experience ever

This was by far the best shopping experience we’ve ever had from start to finish. We received an offer in the mail and decided to follow up. First we dealt with Mr. Johnny Ray and Mr. Scott Bradley and Joe Koubek. Then we sealed the deal with Jeff Bockemehl. Everyone was great, welcoming, professional, helpful, and most importantly the communication was great. Mr. Ray was in constant communication with us throughout the process. Mr. Bradley made sure everything was correct and in order on the deal. We will definitely be back for our next vehicle as we are in the market for a truck as well. We will never go anywhere else and be sure to refer anyone we know to this dealership. Thank you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for sharing your wonderful experience with Scott, Jeff, Joe, Johnny and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to be your dealership of choice. Sincerely, Steve Baine General Manager

Definitely the best purchasing experience ever

I’m definitely gonna come back to buy another vehicle here. From start to finish, there was no bs and Terry did everything he could to make the transaction as smooth as possible. No complaints whatsoever :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle. Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to provide an outstanding automotive buying experience for you. Sincerely, Steve Baine General Manager

Recalls

I took my car in for two recall notices. From drop off to pick up, everyone I was in contact with was professional, friendly, and timely. I was also very satisfied with the work completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to keep you on the road safe. Sincerely, Steve Baine General Manager