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Huffines CDJR of Lewisville

(2,188 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Awesome experience! Professional people and practices.

Surya Bhasin handled my sales experience. He was professional, honest, and delivered on everything he committed to doing. Negotiating was pleasant and orderly without all of the usual annoying salesman's games. Jeff Bockemehl handled all of the closing business arrangements. He presented all of my options without being pushy or condescending. Delivery was done with no problems and the "Make Ready" personnel did a fantastic job prepping our new vehicle. Overall, purchasing a vehicle from this Huffines Dealership was an unexpectedly awesome business experience. Mr. Huffines, you are blessed to have really great employees throughout your organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Surya, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to become your dealership of choice for all of your automotive needs. Sincerely, Steve Baine General Manager

"Character of Staff and Quality of Car"

Recently my husband came home with a new Jeep Compass Latitude for me to try and I was so surprised. We were delighted to keep it a couple of days to truly experience the ride, comfort, and quietness of vehicle. Our salesman, David Webb, was so respectful of our concerns, patient, offered suggestions when requested, made paper work easy and helped us to buy it at affordable price. It takes quality people of character and integrity such as David to close the sale. I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep Compass Latitude. Thank you for allowing David and the Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager

Going the extra mile

Rachael Farmer drove to my house so we could bring both of my trades at once. She had a good idea what I was expecting for them as well as what I wanted to buy. I got both. I did not want to pay out. I didn't. I got some back!!! Twice I have had her to guide me thru the process and twice she has"got'er done". Give her a raise is my recommendation. Greg Nash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Rachael Farmer and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are excited to help you with all of your automotive needs. Sincerely, Steve Baine General Manager

From Beginning to End!

If we could give more stars we would! Terry Layman and Jou Koubek went above and beyond the definition of quality and caring when it came to customer service. The car search was for our daughter, who has some credit issues, and was a bit discouraged. Terry asked that we give him and the finance team a chance to help get her approved...we did and they did! The entire process was smooth and free of any obstacles. So not only do we thank Terry and Joe, we thank the entire team! We will definitely recommend this dealership to anyone looking for a vehicle with any credit issues!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Joe Koubek, Terry Layman and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are excited to help you with your great experience with all of your automotive needs. Sincerely, Steve Baine General Manager

Top Notch

My husband and I found a used vehicle that we wanted to purchase off the Huffines website, but when we came to the lot the vehicle had been sold about 30 seconds before we walked on the lot, we spoke with Bill Brand and he told us that he would be able to find us exactly what we wanted and within 4 days he had done just that and transported the vehicle from Florida to Texas! We were very pleased with the ease of the transaction and the partnership of Scott Bradley to accommodate our schedule when Bill was not in the office. As an addition, Jeff Bockemehl was amazing! He is hands down the best finance individual I have ever dealt with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Bill Brand, Scott Bradley and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very happy to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager

Easy purchase process

With my credit situation, Scott Bradley and Colby Wolfe made my purchase of a pre-owned Ram 1500 as easy as could be. They stayed within my monthly limit and got me into a newer, much nicer vehicle than I thought I would be able to purchase. I am extremely happy with my new-to-me truck and loved my experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Scott Bradley, Colby Wolfe and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. Congratulations on your new Ram 1500. Sincerely, Steve Baine General Manager

it was the easiest car buying i have ever done!!!! :)

I saw this car on the web site started a chat over it and did my entire car deal over text message. Nabid started helping me over text and Anthony finished up my deal. They were both great. Very personable and great to work with. When i met them both they joked with me and had a fun sense of humor. I love that. They showed me my new car and they took my trade in right away and i was in the dealership may 20 minutes max. When my mom cam back to sign paperwork Anthony met us at the door with a smile on his face and they got us back to financing and got everything done, i had some questions and Anthony worked hard to get the answers for me. He is awesome!!!! Jeff was our Finance guy and he was great. My daughter was with us and he talked with her and made her feel right at home. My mom said when we left " man everyone was so nice and helpful." " I would buy another car from them any day." This is my second vehicle that i have purchased from this dealership and both have been amazing experiences. i recommend them to everyone i know. Thank you guys so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Anthony, Nabil, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help your mom purchase her new vehicle and excited to create such a wonderful automotive buying experience. Sincerely, Steve Baine General Manager

Excellent Car Buying Experience

I worked with Joe, who was an absolute pleasure to speak with and work through. My car buying experience was painless and Joe supported me through the whole process. This dealership listened to all of my questions and concerns. The not only gave me the confidence to purchase a vehicle from them, but exceed my expectations when it came to buying a used car. I am looking forward to purchasing another car from them in the future. Excellent service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Joe, and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very excited to help you with all of your automotive needs now and in the future. Sincerely, Steve Baine General Manager

Great Car Buying Experience!

My Salesman, Terry, was very personable and spent the time to review my needs and show me all options available to me. He was able to efficiently get me a competitive deal completed. I will definitely return to Terry for my future vehicle needs! And Jeff got me through the payment and closing process very quickly. Thanks, Terry and Jeff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Terry, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very happy to help you find the right vehicle for your automotive needs now and in the future. Sincerely, Steve Baine General Manager

Excellentent Dealership but long time to close the deal

My sales person Anthony was great. I spoke with him prior to going to the dealership as I knew what I wanted. By the time I got there he had the car ready for me to test drive. The trade-in process went soomthly so all I needed was to sign papers and go. I was paying cash so no financing required. Well we waited for 3 hours from the time I sign the paper for Anthony stating I agree with the cost until a person in Finance could see us. This was on a Hot Saturday afternoon. Once we talked to the finance person Jeff, it took no time to finalize the sale. Jeff was efficient, friendly and knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Jeff, Anthony and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are thrilled to provide you such a wonderful automotive buying experience. Sincerely, Steve Baine General Manager