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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Jeep Cherokee

My wife and I were referred to Joe by a friend. He was so helpful and just a genuinely nice guy. Answered all of our questions honestly and didn’t try to give us the runaround. We will be referring to anyone and everyone! Thanks again Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! Thank you for sharing your great experience with Joe and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you with all your automotive needs. Sincerely, Steve Baine General Manager

Chandler Elliott-Our Salesperson

Chandler Elliott is a top notch salesperson. He guided me through the entire sales process for the purchase of my Dodge Promaster Van. The Van was detailed and ready to be picked up as he had promised. Ruben Cantu and Bill Matson were helpful with the contract documentation. I will definitely tell my friends and associates about my excellent experience with Huffines. Best Dave Schramm

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Chandler Elliot, Ruben Cantu, Bill Matson and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. Congratulations on your new Dodge Promaster Van! We are happy to help you find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager

Dave is an excellent supporter finding the good solutions

Great professional who supported me to find the right solution. Excellent The only part where I'd improve, is the lease cost, which was not fair, taking in account my position and company, as well as my earnings, but that was the Jeep finance company that didn't take in acocunt the right factors, even where Ruben and Dave insisted on it. It's not on the rate that they request, but on the respect they give to the end customer, which disturbs me. If Dave and Ruben support wouldn't be there, I wouldn't lease the car from Jeep, due to the reasons explained, and that wouldn't be my first time in US. Last year as I arrived to US from Europe, I asked for a Chevrolet, and due to that kind of finance company behaviour, I didn't leas the Chevrolet any more., Thanks for getting this feedback. Again: Dave and Ruben were really excelent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience with Ruben, Dave and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. Congratulations on your new lease. We look forward to continuing to help you with all of your automotive needs now and in the future. Sincerely, Steve Baine General Manager

Great from start to finish

My son is in a wheelchair and everyone made sure we could get in and check everything out. The whole dealership seemed to want to go the extra mile for my kid and me. We got much more of a vehicle than we expected at less than we expected to pay. When we are ready for our next car, we'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to be able to help you and your son with all of your automotive needs. Sincerely, Steve Baine General Manager

Awesome

Ruben & all the staff at this dealership go above and beyond for their customers. I always hate the financing part of buying a car...they always try to sell you more and don’t understand the word no. Ruben was the first exception in my life!! He got me the best deals possible while respecting my budget. No pushing, haggling, etc. I think the paperwork was done & signed I. 10 minutes or so. The rest of the time Ruben & I just talked like old friends! So much fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Ruben and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We appreciate the new friendship and look forward to helping you with all of your automotive needs. Sincerely, Steve Baine General Manager

Awesome experience!!!!

This was my first new car purchase and to say this was a great experience wouldn't be enough. David went above and beyond to make this simple and we did most of the deal over the phone. Showed up next morning signed paperwork and we were out of there. Ruben was also great he went into detail of all the additional options and services. All in all a very pleasant service. When it's time to trade this 2018 Jeep Grand Cherokee in or to get another vehicle this will be my first place to look for sure. Thanks again for the A+ service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2018 Jeep Grand Cherokee! Thank you for allowing David, Ruben and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to share with you your first new car purchasing experience. Sincerely, Steve Baine General Manager

Fantastic experience!

I was rear ended and my vehicle, being 12 years old & 230K miles, was totaled. I was very concerned about being able to get into another vehicle that was in good condition, low miles and affordable. Terry Layman was nothing, but extraordinary, when it came to helping me. There was no pressure, nobody trying to make me spend more than I wanted to; he listened when I explained my situation!The whole process took about an hour and I walked out with a vehicle and payment I am more than comfortable with. Ruben Cantu handle the financial paperwork and was also, a pleasure to work with. Both these gentleman were very professional and at ease as well and I will be more than happy to refer them and this dealership to whoever needs a car! Thanks Guys!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing TJ, Ruben and the entire Huffines Chrysler Jeep 'Dodge Ram Lewisville Team the opportunity to help you in your time of need. Sincerely, Steve Baine General Manager

A New Jeep For Grandma!

I recently bought a 4-door Jeep Wrangler from Surya at Huffines in Lewisville. I must say it was the best experience I've ever had in buying a new car. Surya was not only knowledgeable, but extremely patient with me and all my questions. I am a 66-year old grandma and this is my 2nd Jeep. I was very particular about all the options, and of course even the color of my new Jeep. Surya worked very hard to ensure all my needs were met. The best part of working with Surya is that even after purchase he has been very helpful with additional questions and he follows up to make sure I'm happy with my purchase. As a footnote, I'd also like to add that working with Jeff, the Finance Manager was super fun! You will just have to sit in Jeff's office someday to see what I mean! He was also terrific, and found me a great financing deal! I highly recommend visiting the people at Huffines for great service and the best selection of Jeeps around. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep Wrangler! Thank you for sharing your great experience with Surya and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very happy to help you with all of your automotive needs. Sincerely, Steve Baine General Manager

Amazing Customer Service! Easiest purchase ever!!!

Purchased a new car after an auto accident! Jeff and Joe made the process seamless. I advised what type of vehicle I was looking for, and the amount I was comfortable with paying monthly. They had a vehicle all picked out for me, pictures sent to me, and all the financing info before I came in. When I got there all I had to do was test drive the vehicle and sign the paperwork. They made it so easy and hassle free. Both were very responsive to text/email whenever I had questions, and I only had to make 1 trip to the dealership. With my busy schedule I couldn't have asked for better customer service. Thank you so much!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your great experience with Jeff, Joe and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you find the perfect vehicle for your automotive needs now and in the future. Sincerely, Steve Baine General Manager

Brad Bevelhimer

Brad was so awesome and very informative! His team was very prompt and made sure that I received the best rate possible. My wife and I will definitely be referring him to our family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Brad and the Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you with your automotive needs. Sincerely, Steve Baine General Manager