Skip to main content

Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours:
Service hours:
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

Want to share your experience with this dealership?

Write a review

A great experience

Purchasing my truck was easy and quick. Brooks was awesome and a lot of help. He got me into the truck Ive been wating for a long time. I will return because of him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new truck from Brooks and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Dealership Team. We are happy to help you with your automotive needs. Sincerely, Steve Baine General Manager

Customer Service Excellence

Where do I start?? Joe is the epitome of what a superb customer experience should be! From the moment I contacted him last year to the moment I drove my 2019 Jeep off the lot, Joe and his team were amazing. I will never buy a car from any other dealership again. Joe was very patient and meticulous in ensuring that my car buying experience was top notch. He surpassed the mark! I cannot thank him, Darrell and my finance contact (His name escapes me at the moment) enough! Huffines has a customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2019 Jeep! Thank you for sharing your great experience with Joe, Darrell and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you with your automotive needs. Sincerely, Steve Baine General Manager

Outstanding professional service

Recently purchased a hard to find Jeep Wrangler and Terry went above and beyond. Going out of his way to make sure the right vehicle was found. Even gave us extra time to get our trade in ready. Great experience!! Will definitely recommend them to anyone in the market!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep Wrangler from Terry and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to provide an enjoyable experience for you. Sincerely, Steve Baine General Manager

Rick and Jeff were spectacular

We went in looking for a good deal on a car, and right when Rick helped my mom she said that he was extremely helpful and knowledgeable. Mom said that she has had bad and good experiences at dealerships, and this was by far the best. I completely agreed, and my car is everything that I wanted to be and more at a very affordable payment thanks to Jeff. We were able to get a great rate while he looked out for my credit and added me as a cosigner. I am very grateful to have met and done business with Rick and Jeff, and because of them, we will continue to do business with Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Rick, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are proud to help you find the right vehicle for your automotive needs. We are also honored that your mom recommended us to you. Sincerely, Steve Baine General Manager

Recent purchase

Everything went well and scott and finance helped make it easy. This was my first time buying a new truck. The 201 Ram was perfect for what i was wanting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Ram Truck! Thank you for sharing your great experience with the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are happy to help you with finding the perfect truck for your needs. Sincerely, Steve Baine General Manager

Easy, Friendly and Experienced

I took my 2019 Cherokee in for a tracking system installation for my warranty. Since I was already dropping it off, I decided to go ahead and do aftermarket window tinting. I had a loan vehicle and they were able to do everything in one day. Can't say enough for the organization and service I received. I don't generally go to dealerships for service but this place is an exception... will definitely continue to use them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing the Huffines Chrysler Jeep Dodge Ram Lewisville Service Team the opportunity to take care of your 2019 Cherokee. Sincerely, Steve Baine General Manager

Sales guy got my money and never helped again

Husband and I went in to look at trading in our car and getting a Jeep Wrangler. Mary convicened us to go inside and tag team with Hamed to seal the deal. Once we agreed on a price and a car I could immediately tell how uninterested Hamed was with us. He promised us the service department would call to schedule an appointment to have our side rail installed (which never happened). I had to call the service department to follow up and get it scheduled. Secondly, I called Hamed a few days after we bought the car as we were having issues with some of the features in our new Jeep and it was like pulling teeth to get ahold of him. Very disappointing since I’m now stuck with a car payment and just want to love my car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to help provide you with your new Jeep Wrangler. We appreciate you sharing your experience and allowing us to improve the way we work with customers. You are valued and we use these reviews to continue to improve the automotive buying experience. Sincerely, Steve Baine General Manager

Very pleasant & easy experience. Exceeded my expectations!

I worked with Rick Wilson and this was by far the best car buying experience I have ever had! Was looking for something for my Son and came across a nice used car on a website. I sent in a request for more information and in a very short time Rick contacted me and sent pictures and answered questions. Rick helped me set up financing for my son so when we showed up we checked out the car, took it for a drive, and had all the paperwork signed and done in no time. The whole process was very smooth, and they even offered a warrantee program with the financing that added that extra piece of mind, and it was totally unexpected. Rick, Steve, Jeff in finance & the whole team did an Awesome job, and my son is very happy with the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing Rick, Jeff and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team the opportunity to help you and your son find the perfect vehicle for your automotive needs. Sincerely, Steve Baine General Manager

New purchase

So perfect of an experience start to finish Joe Koubek is the best and only sales person i deal with . We have purchased now 3 vechicles from . Huffines is the only auto dealership I will ever purchase new vechicles from . The trust is priceless ! . I also want to give a shout out to Brad in new car sales for just being helpful and having awesome knowledge of his vechicles on lot and off . Joe was in the middle of assisting another customer and Brad offered to help with out hesitation .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty to Joe, Brad and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are excited to help you find the right vehicle for you and your family. Sincerely, Steve Baine General Manager

Very positive experience. Terry Layman was outstanding!

Very pleasant, no hassle experience. Terry Layman did a great job. Only complaint was car could have been detailed more thoroughly. That's the reason for only an average rating on quality of work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with Terry Layman and the entire Huffines Chrysler Jeep Dodge Ram Lewisville Team. We are very happy to help you find the right vehicle for your automotive needs. Sincerely, Steve Baine General Manager