Huffines CDJR of Lewisville

I came in to purchase my first new car and trade in my current vehicle. I had a great experience with Hamed, he understood that this was my first purchase and it was a big deal to me. I had a lot of fun and was there for almost four hours (ha, sorry, guys). I got exactly what I was looking for in a dealer, quality of car and price. I really appreciate all of their hard work and how helpful they were with me through the process.

We stopped into Huffines Chrysler Jeep Dodge Ram a couple of weekends ago to buy a new Jeep Cherokee for the Mrs. She was pretty convinced she wanted a Cherokee, but unfortunately for Jonathan, he was the poor soul that walked out onto the lot as we parked and he had to put up with us. We test drove three Cherokees, a Compass, and a few other Jeeps as well. We also looked at a Dodge Journey and flirted briefly with a Dodge Durango. Jonathan Iversen was incredibly accommodating, and showed us all of these vehicles and their features with patience, grace and a great attitude! There was never any single moment we felt pressured to do anything, and the sale from start to finish was simply wonderful! If you want a pleasant buying experience from start to finish, go see Jonathan at Huffines Chrysler Dodge Jeep RAM of Lewisville. He will show you anything you need to see and give you all the time you need to make a decision, with absolutely no pressure.

I had been studying the RAM product I wanted for a year, had been through the corporate inventory and knew I had to order my vehicle. It came down to which dealer did I want to work with. Having visited several dealers during that year, performed my internet searches, and reviewed the email responses to queries about my expectations, I chose to work with Steve Baine of Huffines of Lewisville. Steve took my order over the phone and I luckily hit the production schedule to have my truck weeks earlier than I expected. There was a quick fix that was expertly handled by Phil Mclean, in Service and the truck continues to impress me, as does this dealership with their follow-up correspondences.

Steve Baine runs a top notch dealership. His team is professional and knowledgable.... would recomend to my friends and family!! Thanks for putting up with me and seeing this sales process through with patience and kindess.

I'd found Huffines through Chrysler's website using their inventory search. After dealing with the shysters at Don Davis, I decided to call Huffines in advance and got in touch with Nabil, who was very engaging, honest, and straightforward. Gave me the invoice price right off the bat without me having to haggle it down and tracked down all the rebates available without me having to even mention them. Since the car I wanted was hung up in transport, he managed to use his more robust search engine to find a car that matched my criteria close enough to do a dealer swap and facilitated it on the same day. He was tireless, friendly, and helpful to me and my family during the whole process.

I was very impressed with Michael Fries while looking for a Jeep. We had test drove a few different Jeeps and both my husband and I just weren't quite sold on any. Well.... Mike and his great caring customer service comes running out to show me a Jeep that had just come in and I just had to see it. I instantly fell in love with the Jeep! Unfortunately, we didn't take that one due to compromising with my husband on another Jeep that we did see there but weren't quite sold on the price. So after talking for a while and the manager coming out and assisting us also we decided we were sold on a Jeep that we both loved. Michael was absolutely amazing and he has also called to follow up with me and see how I feeling with the purchase of the Jeep and if was happy. I am completely 100% in love with my new Jeep! Also Matt and Israel were both very helpful and made our experience even better. Thank you to everyone that was involved in our experience while there at Huffines. Sincerely, Shane & Leah Moore

Buying a vehicle is one of the worst experiences a person can have as it was at a previous dealer we visited. The salesman tried to sale us a vehicle, more than what we wanted or needed for better than $3,000. dollars more than we were willing to pay just to sale us a vehicle on his lot rather than search and find the vehicle we were looking for. Needless to say we walked out and won't be back. However, we had a very different and pleasant experience with sales consultant, Nabil Seyam at Huffines in Lewisville. We gave him the specific model, color, and interior trim we were looking for and he responded with, I will check our stock and if we haven't got it I will search the country and find one for you. Mr. Seyam told us he didn't have the vehicle we were looking for on his lot but he had exactly what we were looking for in transit and it would be in within a couple of weeks. Mr. Seyam is the kind of salesman we like to do business with. He was professional, courteous, respectful, and sensitive to our wants and needs and didn't try to push us to buy a vehicle we didn't want. I would rate this as being one of our best car buying experiences, thanks to Salesman Nabil Seyam and Business Manager, Israel Barrera.

Huffines Chrysler Jeep Dodge Ram Lewisville is my hero of all car dealerships! Let me tell you why. My brother-in-law recently got a job as a salesman at this particular dealership. In fact, the day I came in to purchase a new vehicle was his first official day on the job. We ran the numbers, decided on the vehicle I wanted, took it for a test drive, decided it was “The One,” worked out the details, signed my life away, and off I drove into a beautiful Dallas sunset in my brand new Dodge Ram SLT Lonestar Edition. It had fourteen miles on it when we left the lot. My sister and I drove all over Dallas that night in our new vehicles (she was the ecstatic new owner of a Dodge Challenger 100 Year Anniversary, also purchased from the amazing Huffines). The next morning I set out on the road with my daughter and my dog to head home, about a three hour drive south. An hour into the trip, the engine on the brand new truck lurched a couple of times and the check engine light turned on. We pulled into a gas station, and when I put the car into reverse to straighten up a bit in the stall, the vehicle wouldn't move. By the time the tow truck came to pick us up, it also wouldn’t go into drive. We were towed to the nearest Chrysler dealer only to find out about two hours later that the transmission was shot. The mechanic showed me a three page long list of at least fifteen different error codes all transmission-related. I drew the short straw. Now, a dealership that’s in it just for a buck will tell you, “The minute you drove that car off the lot it depreciated in value. You’ll have to trade it in, take the upside-down value and assess it against your new purchase.” In fact, that is exactly what the Hillsboro dealership tried to do with me. Craig Given, a manager at Lewisville, knew that and had asked my brother-in-law to contact me immediately so I wouldn’t fall for a trap like that. To make a long story short, he said to come back, leave the truck, and that a new Dodge Ram SLT Lonestar Edition would be waiting for me, chrome rails and all. Talk about a dealership doing right by you! I would recommend Huffines in Lewisville without reserve to anyone looking. Some might say the fact that a transmission went out on a brand new vehicle does not speak well for the dealership, but there is no way they could have known it was defective and it was of no fault of their own. They did, however, step up and do the right thing by the customer, and for that I am exceedingly grateful. Thank you Huffines Lewisville!

The employees were very friendly and knowledgable about the vehicles and features. They listened to my car buying needs and didn't try to sell me a vehicle I didn't want. They gave me a good price and I'm very satisfied with the car and the car buying experience. I would highly recommend buying a car from Huffines if you want to eliminate the hassle experienced at many dealerships.

It was the worst car shopping experience. The salesman look very dirty, was treating me like I could not afford to buy a car at his dealership. He did not have any manners and respect. I ended up buying from a great Cadillac dealership in Fort Worth.