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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Great Dealership

I wanted to trade in my Chrysler 200 for a Dodge Journey SUV. I emailed Steve Baine about my intention. He set up with Ron Sherrill and an extended test drive. One of my main appreciations of Huffines is that they are not pushy. They are helpful, but do not pressure you into a sale. In addition, I was given a great deal on the car AND a great deal on my trade-in. I've had experiences at other dealerships where I was given a great deal on the car, but not on the trade; or, a great deal on the trade, but not on the car. Steve Baine is very honest and upfront about any issues. Great guy! Friendly and easy to get along with. When there were any misunderstandings, he was very quick to clear it up in a very non-confrontational way. Oh, I also got a great interest rate on the car. All in all, I couldn't be happier. Also, I have had several encounters with their Service Department (routine maintenance and repair) and their competence and value are great as well. Truly, I'm very glad I found Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Dodge Journey SUV! We are always happy to help you and thank you for choosing Huffines Chrysler Jeep Dodge Ram Lewisville! Sincerely, Steve Baine General Manager 972.755.3840

Jeep Grand Cherokee 2014

My husband and I had a great experience working with Terry at Huffines. He followed up with me from the very first inquiry and even though the Jeep I first asked about was not the one, he was able to find exactly what we were looking for within a matter of days. We live out of state and he made our trip well worth it. We made a fair trade and drove away very happy. There was a bit of a wait when we got to the finance department, but David was very professional and friendly. We never felt pressured and will definitely recommend Huffines!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your great experience with Terry, David and the Huffines Chrysler Jeep Dodge Ram Lewisville team. Our goal is to help you find the right vehicle that meets your needs for you and your family. Congratulations on your new Jeep! Sincerely, Steve Baine General Manager 972.755.3840

Very happy

They worked hard on all levels to get me in a vehicle that both fit my needs and budget. I was several thousand upside down, and they were still able to help me. Great dealership experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Being "Upside Down" in your current vehicle is not something anyone wants to be in, but at Huffines Chrysler Jeep Dodge Ram Lewisville will work tirelessly to help put you in the right situation for you automotive needs. We are very glad we were given the opportunity to help you with your situation. Sincerely, Steve Baine General Manager 972.755.3840

Great Experience!

I bought my first car on my own last week. I was extremely nervous but I had the best experience at Huffines. Matt and Izzy were so helpful and friendly. They were able to guide me through my financial questions. They took so much time to show me all the great things on my new car. They even took me over and introduced me to the people in the service department. I am so happy with my car and my overall experience. I would and have already recommended them to my friends and family. Thanks so much to them for all their help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Buying a first car is a huge experience for anyone. We are so happy you chose Huffines Chrysler Jeep Dodge Ram Lewisville to join this experience with you. Thank you for sharing you kind words about Matt, Izzy and the rest of the dealership team. Congratulations on your new car! Sincerely, Steve Baine General Manager 972.755.3840

The Best!

Lee helped me get into a new car after my 300's engine went out. Lee and the finance team worked past 9:30 pm to ensure I had a reliable vehicle. I am very happy with Lee, Izzy and Jeff. I thank them over and over for helping me in a time of need. I will be back to Huffines to see Lee when I am ready to trade my 2014 Avenger SXT in for a Jeep!. Thank you Huffines, Rebecca

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2014 Avenger SXT! Thank you for sharing your kind words about Lee, Izzy, Jeff and the Huffines Chrysler Jeep Dodge Ram Lewisville team. We look forward to always being there for all of your automotive needs and will be just as excited when we put you into your new Jeep. Sincerely, Steve Baine General Manager 972.755.3840

Best Car Buying Experience Ever!

My situation was a little complicated. Clarence was upfront and honest and that took away a lot of the stress of buying a car. Even though my choices were limited, I am in love with my new dodge dart! It fits me in all aspects! Clarence made the experience the best I have ever had. I definitely will be doing business with them any time that I am in the market for a new car as well as recommending him and huffines to anyone I know also in the market! Thanks so very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for giving Clarence and Huffines Chrysler Jeep Dodge Ram Lewisville the opportunity to help you with your situation. Congratulations on your new Dodge Dart. We look forward to always being there for any of your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Happy Customer

I have to give Leon some serious credit for all the work and effort he put into making this car buying experience as painless as possible. He was stuck dealing with me for almost 2 days via email. He remained very patient and professional as I asked him a million questions and refused to come in unless I liked what I heard. He remained honest and upfront in helping me along the way. Once I arrived at the dealership I was treated with respect and courtesy. Within 4 hours, I believe, I was driving off the lot in my brand new Jeep!! I never anticipated walking into the dealership that day and out with a new car. Everything ran smoother than I could ever imagine!! Great job Leon!! Keep up the good work!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Jeep and thank you for sharing your great experience with Leon as well as the Huffines Chrysler Jeep Dodge Ram Lewisville team. We are excited to have you as part of our family and look forward to always being there for your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Trustworthy and Kind!

Thanks to Nabil Seyam I am driving my dream Jeep! An overall wonderful experience. Great communication. Showed true kindness that a lot of dealerships fail at and gave me everything I wanted and more when it came down to acquiring my dream car. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your the new Jeep. We are happy that Nabil Seyam and the Huffines Chrysler Jeep Dodge Ram Lewisville team was able to find you the right "Dream" car! Sincerely, Steve Baine General Manager 972.755.3840

Excellent purchasing experience!

I was contacted by Nabil through the TrueCar.com certificate program. After a bad experience at another local dealership, I went back through my emails and contacted Nabil. He is very genuine and wanted to help me out, with no games at all. He answered all my questions about my consideration to buy a 2014 Jeep Grand Cherokee Altitude. He answered the questions like we'd been friends for years, never questioning me about my purchasing timeframe etc. He was purely out to help me with my purchasing decision, and not out to hard sell me on a vehicle. This in turn led my wife and I to decide to buy from him. We had all the information we needed and came in to the dealership, having negotiated price etc via email. That was very useful to us as well, being as we had a three year old in tow with us. We arrived at the dealership, he greeted us, and immediately took us out to the vehicle we were interested in. Took us on a test drive and basically sat back and allowed us to ask questions, allowed us to take in the vehicle and was very courteous and not trying to force a sales pitch on us. It was a perfect scenario. We went back to the dealer, reviewed our numbers and decided to purchase a vehicle. Now, the 2014 Jeep Grand Cherokee Altitude edition is quite hard to come by, and even harder to track down in our chosen color of White. We found 3 the day that we were in the dealership, at other dealerships in Texas and Oklahoma. Nabil sent us on our way and called each dealership to find out if he could dealer trade. No go. They all had contracts on them. He finally found a white 4x4 in Kansas and emailed me to let me know if I wanted it, I needed to say so right then, or it would be gone. We agreed. The next thing astounded me, Nabil ended up driving to Kansas himself to dealer trade the Jeep and brought it back personally to the dealership. That is amazing customer service right there. We picked up the Jeep and couldn't be happier. A great vehicle, and very pleased that we were able to purchase through Nabil. I have no hesitation in recommending Nabil and the Huffines Jeep dealership at all! Way to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2014 Jeep Grand Cherokee Altitude! We are happy that Nabil and the Huffines Chrysler Jeep Dodge Ram Lewisville team was able to get you in the right vehicle for you and your family. Sincerely, Steve Baine General Manager 972.755.3840

Great car buying experience

After shopping around for 3+ months , I had found not only the "exact" vehicle I had been looking for but also found the great "overall" customer buying experience that prospective buyers could only hope for. This was by far, the most pleasant dealership I had ever done business with. From Customer Service to my Excellent Salesperson Leon , to the unparalleled Superior management in place in working out an incredible deal through Bill Matson ( Finance Director ) to finally reviewing my deal in detail with ANY questions I may of had answered in a stress free Finance Dept in working with Jeff Bockemehi in signing docs. I had assumed that the service I received at Huffines of Lewisville didn't exist anymore, however they showed me it was alive and a common way of how they do business. I would 100% recommend this dealership to ANYONE who was looking for a great car in a stress free, positive environment. WAY TO GO Huffines of Lewisville ! You EXCEEDED my expectations and then some. If anyone is in the market for a quality vehicle, your 1st and last stop should be at this dealership as great service is alive and well for others to experience !!! Thank U Huffines ! Scott A Frisco, TX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scott, Thank you for the kind words and great comments you made on your experience at Huffines Chrysler Jeep Dodge Ram Lewisville. We are very pleased that you were 100% satisfied with our dealership. We strive to give you perfect service all of the time, and glad that we were able to provide you with a very pleasant buying experience! Congratulations on your new vehicle. Sincerely, Steve Baine General Manager 972.755.3840

Dealer response

Scott, Thank you for the kind words and great comments you made on your experience at Huffines Chrysler Jeep Dodge Ram Lewisville. We are very pleased that you were 100% satisfied with our dealership. We strive to give you perfect service all of the time, and glad that we were able to provide you with a very pleasant buying experience! Congratulations on your new vehicle. Sincerely, Steve Baine General Manager 972.755.3840