Huffines CDJR of Lewisville

Coulter Fleming did an outstanding job of helping us find our new car. He listened to our preferences and offered useful feedback. He was extremely knowledgeable about the product line (models, trim packages, options, etc.). When it became clear that the "right" car for us was not on the Huffines Lewisville lot, Coulter went to work to find us just want we wanted. Not once did he try to encourage us to alter our preferences in order to match their inventory and make his job easier. He was there to help us - not the other way around. Coulter provided us with regular updates on the status of his search. Two days later, he let me know that our car (the exact color and options that we wanted) had arrived at the dealership, been cleaned and inspected, filled with fuel, and was waiting for us to pick it up. That was the 7th new vehicle I have purchased in my life and Coulter was the best, most courteous and knowledgeable salesperson with whom I have ever dealt. I would rate that portion of our experience a resounding GREAT! When the process moved into the realm of the sales and finance managers, our experience declined into the realm of "OK". Knowledge of the product offerings declined. The helpful, courteous atmosphere shifted and a sense of "how can we maximize our profits on this deal" entered the room. Had I left the process in the hands of the sales and finance managers, I would have paid an extra 2 percent in interest for the life of my loan. Because of my diligence and knowledge of the Jeep national financing offers, I was able to avoid the extra 2 percent in the interest rate. I feel I ultimately got the best deal available, but it was without (maybe even in spite of) the efforts of the sales and finance managers. Thank you Coulter for showing me how pleasant a car buying experience can be!

David was terrific, answering every question and getting us the best possible deal on our Venza. We saw the car online, and dropped in on a cold day with bad traffic conditions. David didn't hesitate to put on his warm clothes and take us for a drive. Even though we were stuck in traffic, the whole experience was completed in record time for my husband, who hates the car-buying process. The car was delivered to my office the next day. What a terrific experience!

Both Steve Blaine and Steve Kloza were willing to brave the icy conditions to open the dealership to deliver the Ram 1500 I has special ordered the first day it was available to me. I appreciate both their efforts and willingness to go above and beyond for me. While I am the brother-in-law of Steve Kloza, I honestly believe he and Steve Blaine would have done the same for any customer.

I had a great buying experience at Huffines in Lewisville. I talked to the manager, Steve Baine, and he referred me to David Jones. David worked to find the car that we wanted with the equipment that we needed. He allowed us to take the car on an extended test drive with all our kids in the back. Never once did I feel pressured in any way. When it came time to buy the car David made that a very easy process as well. There was no running back to "talk to the manager". Everything was done in an upfront manner and I left the dealership feeling happy with my decision and having no regrets about the purchase.

Overall great experience purchasing a new vehicle. Very thorough and even followed through with a call a few days after the purchase to ensure our satisfaction.

Allen displayed an exceptional sales approach to our buying process. Allen listened to our needs and placed value on our concerns. Additionally, Steve Bain took time, even on a busy Saturday to personally sit down with us to discuss multiple finance options that would fit our needs. And finally, Izzy Barrera made the paperwork process fast and painless.

These two gentlemen that I dealt with in purchasing my used truck were FANTASTIC! Mark was very helpful when I asked for some pics of the truck as there were none on the net at the time the truck was listed. Response was lightning fast and very helpful. The finance manager Johnny Ray was top notch and to the point. Both of these men made me feel welcome and displayed an attitude rarely found at any used car dealership. I will buy my next used vehicle from ya'll and will refer anyone to Huffines that is looking to purchase one as well. Hats off to these two. They are a dying breed.

I was looking for a yellow 2006 Jeep Unlimited, and by chance went onto the Huffines website. My eyes popped out when I saw it there. It was just the car I wanted. I left a message at the dealership, and Joe Koubek called me back and invited me to see and drive it. The next day I was there, and Joe did not pressure me or hurry me as I looked the car over from head to foot and gave it a test ride. They were very fair in the deal they made, and the service department inspected and made some repairs to it, and now I am a proud owner of the Jeep of my dreams. The experience was a very pleasant one, and I am so glad to have bought from Huffines.

Allen was very helpful in helping me find my new Dodge Ram 1500 Laramie. He helped me find a great deal. I was very pleased with the service. I would definitely recommend this dealership to all of my friends!

I don't think that you can find a better group to buy from than Huffines. Would come back again and recommend to anyone buying!