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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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I was able to go into the dealership and met with a...

I was able to go into the dealership and met with a friendly smile and service. I was not pushed into something I did not want and Coulter was not trying to rush me into a car. They took their time and helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Huffines Chrysler Jeep Dodge Ram Lewisville. At our dealership we want you to feel comfortable, and happy with your decision when purchasing a new vehicle. Coulter and the rest of the dealership team don't want to just sell you a car, but we want to help you find the right vehicle for your needs. Thanks for making our dealership your dealership of choice. Sincerely, Steve Baine General Manager 972.755.3840

Came into the dealership on a "Vehicle exchange...

Came into the dealership on a "Vehicle exchange add", to see what I could get in trade for my Chrysler 300s, that I bought 3 years ago at this same dealership. I was trying to lower my monthly outgo and get a newer car in the process. I met David Buenrostro, one of the sales persons there and we proceeded to look at cars. We found a 2014 Dodge Journey SUV, that we liked and proceeded to banter on the price. At first we could not get together on the trade-in and monthly payment, but after a few hours with David Buenrostro and David Cox the finance person ganging up on the Used car manager to get me the best price for my 3 year old car, with only 18,000 miles on it, we came to the conclusion that this was a good deal and we finally bought the car. All I can say is, this was the BEST car buying experience I've had in quite a while, (even though this was my third car from this dealership). Both Davids are top notch and I would buy another from them, should the need arise.....Thank you very much for all your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very thankful for your loyalty to Huffines Chrysler Jeep Dodge Ram Lewisville, and glad that we could help put you into another vehicle. Congratulations on the new 2014 Dodge Journey SUV! I am glad that the "Davids", David Buenrostro & David Cox, were able to get you the deal you were looking for! Have safe travels, and let me know if there is anything I can do to help you with your automotive needs. Sincerely, Steve Baine General Manager 972.755.3840

Steve I apologize for not responding sooner. As I said...

Steve I apologize for not responding sooner. As I said to you when We bought our new Dodge Durango, this was positively the best car buy experience I have ever had. I have never had it easier, your knowledge and the ease which you found us a car was amazing. I’m sorry I don’t remember the names of your team that helped in the cars delivery but they also did a great job. The financing was explained in detail and was extremely clear. I can assure you, that you will be seeing me for my next car purchase. Thanks again for everything Fred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fred, We really appreciate you taking the time to share your experience with us. Congratulations on your new Dodge Durango. I am personally happy that our team was very detailed with you, and left you completely satisfied. We are happy that you chose Huffines Chrysler Jeep Dodge Ram Lewisville, and look forward to having you as a customer for life! Sincerely, Steve Baine General Manager 972.755.3840

I looked at several Jeeps before my wife and I drove 120...

I looked at several Jeeps before my wife and I drove 120 miles in the rain to look at a used Jeep after talking several times with Terry Layman. The Jeep was exactly how Terry described. There were no surprises waiting for us when we got there. The only bad thing I can say is since the people at Huffines made the whole process of buying a car painless, now my wife wants a new car. We will be driving another 120 miles when the times comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your Jeep, and thank you for giving Huffines Chrysler Jeep Dodge Ram Lewisville an opportunity to serve you. On behalf of Terry and our dealership; we are happy that you were completely satisfied! When you come back, make sure you stay safe and hopefully the rain will stay away this time! Sincerely, Steve Baine General Manager 972.755.3840

After an initial snag in the deal for a 2013 Jeep...

After an initial snag in the deal for a 2013 Jeep Wrangler, a great deal was worked out with the GM for a 2014 model. It took a bit longer than normal to close out the transaction, but it was worth it. There was a bit of miscommunication between the GM and Mr. Fleming, but in the end it was straighten out satisfactorily. Mr. Barrera was top-notch with the financial side and everything was clear and easily understood. Thanks a lot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the 2014 Jeep Wrangler. I am glad we were able to get you a great vehicle and ultimately satisfy you during this purchase. We know you have a lot of choices and are very happy that you made the choice to come to us. People like Coulter Fleming, and Izzy Barrera are why makes Huffines Chrysler Jeep Dodge Ram Lewisville a special place to work. They really take care of our customers, and our customers are why we do what we do. If there is anything I can ever do for you to make your automotive experience more enjoyable, please give me a call anytime. Sincerely, Steve Baine General Manager 972.755.3840

New what car I was looking for, as well as a good ball...

New what car I was looking for, as well as a good ball park price. Lyon was the first person to greet me as I entered the showroom, told him lets take a ride in that car, and we did. Upon return to dealership, I made an offer, however Lyon thought we were a bit apart on the price. After a visit to his Mgr.(which I told Lyon you can only make this Mgr visit one time), out comes Lyon with a smile on his face, deal done. Now thats how it should be, and he delivered, at my price. Lyon is a very friendly straight forward sales staff member. I hope the J.L.Huffines group knows that Lyon is a great dealership rep. I will be back. THANKS Lyon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share how Huffines Chrysler Jeep Dodge RAM Lewisville and Lyon helped you get into the vehicle that you wanted for the price you requested. We are happy that you see what we see in Lyon, and look forward to your return to the dealership for all of your car buying needs. Sincerely, Steve Baine General Manager 972.755.3840

A true internet sales dealership, some dealers say they...

A true internet sales dealership, some dealers say they support internet sales but you have to get on the phone or go in person to get any answers and sales figures. I completed the entire deal via email in a few hours, then stopped in to drop off my trade and sign the paperwork for my new vehicle. Jeff was very polite, down to earth, and professional. This dealership is one of the best I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very pleased that your experience with Huffines Chrysler Jeep Dodge Ram Lewisville was pain free and exciting. We try to make the vehicle buying process as smooth as possible and strive to satisfy all of our customers. We are appreciate the kind words you said about Jeff, and will certainly pass the compliments along. We look forward to having you as a customer for years to come. Sincerely, Steve Baine General Manager 972.755.3840

This was my very best dealer experience ever. Nabil was...

This was my very best dealer experience ever. Nabil was very helpful, friendly and responsive. The deal I did was as we discussed on the phone, by email and face to face. Everything we agreed was noted and delivered on the day I picked up the Daytona Charger (love the Blue!). The completion and finance process was truly a nice experience and the deal done was the best I could find anywhere. Well done Huffines. If you want a new Dodge, go there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase of the new Daytona Charger! I am proud to hear that Nabil and Huffines Chrysler Jeep Dodge Ram Lewisville provided the best automotive buying experience you have ever had. We look forward to continuing to provide that experience for years to come. Sincerely, Steve Baine General Manager 972.755.3840

The whole experience was wonderful!!! Everyone was...

The whole experience was wonderful!!! Everyone was friendly, helpful and extremely professional! I would recommend Josh Dulock to anyone I know that is looking to purchase a new car...he was the absolute best!!!! Thanks to everyone for a great experience...I couldn't be happier!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience that was provided by Josh Dulock and Huffines Chrysler Jeep Dodge Ram Lewisville. We strive to make your car buying experience as smooth and satisfying as possible and glad we did just that in this case. We look forward to having you as a customer for life. Sincerely, Steve Baine General Manager 972.755.3840

My family has been a customer of Huffines Chrysler/Dodge...

My family has been a customer of Huffines Chrysler/Dodge in Lewisville for several years. I just purchased my 4th vehicle from them and they were patient, accommodating, friendly and courteous. Though they didn't have the vehicle I wanted - the Liberty - I still found something I liked. The Liberty is the perfect size for me, so why Dodge decided to stop production is beyond me - I see Libertys all the time! Anyway, every experience I have had from service to sales, has always been exceptional! I never had any mechanical problems with any vehicle, and I always get oil changes and tires rotated at the service dept. So I guess you can say I am a loyal customer to this dealership and will be for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

First and foremost, Thank you for being such a loyal customer with Huffines Chrysler Jeep Dodge Ram Lewisville. We know you have many choices, and are super excited that you would choose our dealership to make such an important purchase from us. We look forward to having you as a customer for life and plan to do everything in our power to assure your experiences are always positive. Sincerely, Steve Baine General Manager 972.755.3840