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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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went to web site typed in what i was looking for,recieved...

went to web site typed in what i was looking for,recieved phone call from lyon in about 30 minutes.This was by far the easiest car buying experience i've ever had.They were very courteous friendly, helpful and professional.I actually enjoyed the experience,which is very surprising coming from me.Thank you Huffines Dodge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. At Huffines, we strive to have a “no hassle” approach to providing vehicles to our customers. It sounds like Lyon accomplished our goal. I will pass this compliment on to Lyon for you. Thanks again! Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

Loved working with Jeff. He is very courteous, friendly...

Loved working with Jeff. He is very courteous, friendly and prompt at returning messages. After evaluating the car over 2 days, there was no way I was giving it back. Price was extremely fair - for both my trade in (2006 Durango) and the car I bought (2007 Charger R/T). Daryl, the sales manager, always makes me feel welcome, as does Jeff, and the whole team make you feel like a part of the family. They are very trustworthy and did a great job pointing out a few things about the car I wouldn't have noticed. I appreciate their honesty and it made me trust them even more, thus making the decision to buy from them an easy one. Ray Huffines has a great set of dealerships and I'd buy from them any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. Jeff is a long time employee at Huffines and it is always great to hear about his exceptional efforts. I am thrilled we met your expectations. I will pass this review on to Jeff, Darrell and Mr. Huffines. Please let us know if we may be of further assistance. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

Beginning with my "just looking" comment...

Beginning with my "just looking" comment on-line, to Mike Bigger's invitation to "come in and shake his hand", which I actually did by the way. My experience with Huffines has been awesome. When I took Mike up on his offer, he put me in touch with Lyon Alizna and from that moment on, Lyon did everything he could to locate both a white and black 200, since I couldn't make up my mind without seeing them both at the same time, he made that possible. Needless to say I fell in love with the black one (Blame it on Eminem) and I was driving it home a couple of hours later. My experience with Huffines has been fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! It was great to get to meet you and we look forward to a great relationship for many years. If you need anything feel free to come by anytime. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

Our company has purchased most of our vehicles from...

Our company has purchased most of our vehicles from dealers in west Texas. As our business has grown into the Ft Worth and East Texas areas I have started using dealers in this area. Mr Davenport and Huffines have been very competitive with regard to pricing and equipment. We have been very satisfied with the dealership and very pleased with the service we have recieved from Mr Davenport. We will continue to give Mr Davenport the opportunity to sell us trucks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. Gary Davenport is a valued team member and I am glad he is working for you. We look forward to helping you with any needs you may have in the future. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

From the first call to inquire from the radio ad to the...

From the first call to inquire from the radio ad to the final follow thru of the sale was an overall excellent. Each person dealt with was a genuine true professional including the gm. Bought many an auto in 40 years,but never experience like this. Overall, this was the BEST car experience that I have ever experienced. EVER.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review Mr. Forman. I am glad you were sent our way. It was great to meet you and I look forward to seeing you in the future. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

I was looking for a very specific Jeep Grand Cherokee. ...

I was looking for a very specific Jeep Grand Cherokee. David not only helped me find it, but bend over backwards to answer all of my questions and helped my get the best deal possible. My next vehicle will definitely come from Huffines on Lewisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the kind review. It sounds like David did his best to make your experience a great one. If we can do anything to help out in the future please give us a call. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

We left the house on Monday morning to buy a Kia Sedona...

We left the house on Monday morning to buy a Kia Sedona from Kia in Lewisville. They did not have the car we were looking for. They went to get if from Irving so they told us to go have lunch and come back in an hour. We drove up 35 and just happened upon Huffines Dodge. We decided to stop and look at Grand Caravans knowing that they would be more expensive than the Kia. The first person we spoke with was David Hamilton. He recognized that we could not afford a 2011 Grand Caravan so he steered us to a new 2010 Grand Caravan they still had on the lot. It had most of the features we needed but not all the fluff that the Kia had. As we talked numbers the Sales Manager Eric Hansen came in and made us a very reasonable offer. Since we had not yet seen the Kia we set out the buy, I held off until we could look at the Kia. Of course they tried to keep us from going to Kia but I insisted on looking at the other vehicle. We had a horrible experience at Kia. The Kia sales people were overbearing condescending and tried to make is feel obligated to buying their car. We walked out on them and went straight back to Huffines Dodge and purchased the Grand Caravan. Honestly the Kia may have been more bang for the buck but I truly am a fan of customer service and Mr. Hamilton and Mr. Hansen were great. They recognized that my main concern was Kia had a better warranty and a DVD player, so they provided me with an extended warranty that matched the Kia warranty and agreed to put a dvd player in the Dodge. We are completely happy with our purchase all the way to the finance guy (sorry, I don't have his name). One other point I would like to pass along. At one point, Mr. Hansen realized that my wife and I were split on our decision. He talked with me and actually told me to make sure that my wife was happy with the purchase even if it meant loosing the sale for him. That was huge for me. I have purchased over 10 cars in my adult life and this was by far the best car buying experience I have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have given this review because I have had horrible...

I have given this review because I have had horrible experiences buying cars and trucks. You know the old "what will it take to get you in this car today" thing. Well from the minute I met Brent all he did was try and help me get what I wanted. We talked about price not payments, the right truck not the one they wanted to get rid of. He said they were like family and now I actually believe that. Jeremy is Brents boss. The guy you need to go to to make a deal. I thought I wanted a Dakota. He didn't have one and couldn't make a trade with a local dealer so he actually cut a check to a dealer to get me the truck. The whole time loaning me a brand new 1500. When the Dakota arrived I was so in love with the 1500 SLT crew cab I was driving. I told him I wanted that instead. Jeremy ent to work and by the time I arrived at the dealership he had cut $2,000.00 off sticker and gave me $4,000.00 in rebates bringing the price in range for my wallet. I even ended up liking the finance guy, and I always hate the finance guy. Bottom line. Mr Huffines has been in Business in Lewisville since the dealership was in old town. There's a reason for that. You keep a business running by treating people fairly. They went above and beyond for me. I love my truck...just got done washing it. I would recommend this dealership to everyone. I don't write these kind of letters. in fact it's my first. Brent, Jeremy, Thank you very much for making the difference for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making us your first review. We appreciate the kind words. The Huffines family has been in the automotive business since 1924 and we will be here the next time you need anything. Please give us a call if there is anything we can do for you. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

The staff is friendly and eager to sell you a car. ...

The staff is friendly and eager to sell you a car. They are upbeat and and want to work WITH you, not against you as some dealers seem act. Truck in which I interested was cleaned and ready for a test drive when I arrived from out-of-town. Salesman was actually knowledgeable about the car and its accessories ... in recent year this has not been the norm. After agreeing on price, the Finance Manager, was as good as I have dealt with. He was precise and didn't push on the "extras." He did show some extended warrenty options which are being considered. No pressure at all. Would go back to this dealership, even though they are 5 hours away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to post your experience. It means a great deal to us that you were willing to make the drive to become part of our family. We look forward to seeing you again. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100

My experience with Huffines Lewisville was perfect. Their...

My experience with Huffines Lewisville was perfect. Their response time is off the charts and the level of friendliness is more inviting than I've ever received at any dealership. Jeff conversed with me constantly, even on his off days. I am more than satisfied with the service level that I received and refer everyone to them every chance I get. Thank you so much for your help! May God bless you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. I agree that Jeff is very thorough and easy to work with and I will pass your note along to him. Please let us know if there is anything more we can do for you. Mike Biggers General Manager Huffines Chrysler Jeep Dodge Lewisville 972-538-4100