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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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The best experience with our new car visit.Thank you...

The best experience with our new car visit. Thank you John and Steve for your excellent attention. You promised the vehicle on a certain date and it was perfect. Received the vehicle before the time I had requested. Thank you both!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

All was great

All was great and better than I expected... All was checked on my van and was done in a timely matter. I had an appointment set up and was ready for me when I got there...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good not Great

I went in to get my air conditioning checked due to not being able to turn it off, and not getting very much power out of the fan. A part was replaced so that I could turn the fan off when not in use, but the blowing power only slightly improved and the heat will blow only warm at most. Also while leaving, my ride (to the dealership) noticed my passenger brake light was out. I gave 4 stars because one problem was corrected, and they got me in and out quickly for a Saturday. However, to be a dealership service dept, I would expect a bit more attention to detail and thorough check of the system that is being replaced to ensure no other problems exist.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and attention to what I requested in a vehicle

James Zimmerman made this vehicle purchasing experience delightful. He showed me many details about the truck, showed me small detail items that made it a vehicle I really wanted. James introduced me to the service team as well as the custom design crew. All in all, it was a very good truck buying experience, and I never thought I would buy a truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience in a long time.

I have been buying cars for over 40 years and by far this was the best. Starting with my sales person Patrick Zellner which was very knowledgeable with the Jeep Gladiator that i purchased.As well as being very professional. I would recommend Patrick to all my friends and family. Next was the Director of sales Vincenso which made some calls to make the deal work for me and the dealership. Then on to finance which is really the scary part if you know what i mean. LOL But working with Bill Brand was very relaxing no pressure to buy any add ons. And just wanted to say that overall a GREAT place to purchase a vehicle. Thanks Adolf

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome, communication, service and overall experience....

Awesome, communication, service and overall experience. These guys know what they are doing. They Explained every step and had great follow through. Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2019 Jeep Wrangler Lease

My car buying experience couldn’t have been easier. I am incredibly satisfied with the leasing of my 2019 Jeep Wrangler Unlimited. I went in for maintenance and came out with a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jeep Service

We had something go wrong with the transmission in our 2016 Jeep Wrangler. Huffines Service Department took our jeep in and got it all fixed up in just a few days, despite being between Christmas and the New Year weekend. The hooked us up with a loaner jeep while our was being fixed. They were all so helpful and made the process extremely smooth for us. I highly recommend this service department and we will definitely use this service department for all of our jeep needs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly Staff, Down To Earth, and Best Price

Zack was the most down-to-earth Salesman I met on my journey of 10 dealerships. He was quick to answer my questions, fluid in the back and forth process, and ended up helping me secure my requested price! Great dealership to work with from Zack to Raquel in Finance, and everyone in between.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jerry

Jerry is the best. One of the main reasons we bought 2 Jeeps was to have Jerry be our service guy. We highly recommend Jerry!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.