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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Bought a Jeep in less than 2 hours!

I have been contemplating buying a Jeep for over a year. I went in on Christmas Eve, to just look and test drive. I wanted to ensure this was the car I wanted before I started looking to buy. I test drove a Jeep with Patrick. I loved the Jeep and he was very knowledgeable about Jeeps. He did not make me feel as though he was forcing a sale on me. He made it enjoyable. I left to think it over and ensure I wanted to commit to purchasing a new vehicle. I ended up calling Patrick 2 hours later to see if I could see how much I’d get for trading in my car. That’s when I met Zack. He helped see how much trading in my car would be and eventually made a good deal with me on the exact Jeep I test drove. I did not intend on buying a Jeep that day! However I did. In less than 2 hours. The process was painless and I am super satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience All Around!

Huge shout out to the whole team at Huffines CJDR. I had a tall order and they came through! Specifically want to thank John Sheppard. I had reached out to a number of dealerships in the area with my specific requests. Many either ignored what I was asking for or were unable to meet my requests, one dealership even told me what I was asking for was impossible. John was the first to actually pick up the phone and call me. He very confidently and transparently listened to my needs and got me in the exact vehicle I wanted. Seriously considering trading in my wife's car. Would highly recommend the team and Huffines, with John as your salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

quick and efficient

Drove in for an inspection and tire rotation and out in 30 mins. It was after lunch and the Mon before Xmas expected them to be too busy but they weren't.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Awesome dealership

Every time I went to Huffines, I was retreated with respect, and given awesome service. I found them to be honest in the service department and the sales sept. Zack was amazing and went beyond my expectations in sales. Chris always made sure my Jeep was thoroughly taken care of. Bill at the closing of the sale of my next Jeep was awesome as well. Steve even came by to make sure Everything was perfect. Thank you Huffines.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service

Jordan and Vincenzo answered all my questions and helped me with my car. Would definitely come back in the future to service my car again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and Friendly Service

I was able to drop my truck off from a check engine code, get in and out with a loaner vehicle in less than 20 minutes. They were equally as quick when I picked up my truck the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Recall service with loaner vehicle

Good experience, Recall service with loaner vehicle, easy to schedule and they were flexible on drop off and pick up times and days to make this convenient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

First Service For 2019 RAM 1500

The service actually took less time than I thought it would. Having a reservation for the service may have helped with the time it took.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terry Layman is a Gem

Terry Layman made purchasing a vehicle enjoyable!!! This is my second time working with Terry and my son and I both highly recommend..... PS I converted from a F150 guy to a Ram guy... Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant experience

Another dealer had installed a new tire. It vibrates like crazy. I went to Huffines unannounced and asked them to do an oil change, a rotate, balance al wheels and check the vehicle over. They got it done quickly and correctly. No more vibration! Runs like a top and smooth like butter baby!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.