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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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I love this place!!!

Everyone that I have dealt with are beyond wonderful! They have helped me and both of my sons. And always courteous! Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Active noise cancelling system still broke after 13 months

The service personnel are very easy to deal with. The problem is the issues with my truck keep appearing, and some of them have been beyond the capabilities of the service staff to repair for as long as I've had the truck, 13 months. In fact while they were test driving the truck the last time they had it the engine light came on and they had to replace the air dam module. The truck has to have something replaced on it or a repair done about every 1800 miles average so far. Totally unacceptable for a new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

30k mile inspection

The service was faster than my experiences at other Jeep Service Shops. I had an oil change, tire rotation, air filter replacement and 30k inspection. I think I was in and out in about an hour. The only disappointment I had was that I requested a 5 tire rotation and that wasn’t completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Terry Layman

My experience was outstanding I have purchased many vehicles in my life and this was the best. Terry is an outstanding salesman there was not pressure one time offer and he is very knowledge and pleasant. I have already told several how great this experience was. When I purchase again which I will Terry will be first call I make.. Thank you Terry for your assistant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy transaction

The buying experience was outstanding and working with the parts department for our modifications was very easy. I was Janice to roll everything into one finance transaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Taking good care of my problems on my truck

Taking good care of my problems on my truck talk to the service Manager with the help of the service writer they Took care of all the items I need to get repaired did exactly what they said they would do that’s great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience!

Just leased a Jeep Compass!! Absolutely love it but what was better then anything else was the awesome experience I had dealing with our salesman, James Zimmerman! He was so kind and caring and did everything to get me the best deal! I highly recommend going to Huffines Chrysler Jeep Dodge Ram in Lewisville and asking for James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall great experience.

Our salesman (Patrick) was extremely helpful and friendly. The whole experience was pleasant and we never felt like we were getting pushed to do something we didn't want to do. I would definitely recommend my friends and family come here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top Notch Service

I always bring my vehicles to this dealership because they are quick, efficient, and friendly. I am always very pleased with the maintenance/repairs that are performed at this facility. Keep up the excellent work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good customer service, new radio is not working very well

The customer service at this service center is very good; the employees are responsive to problems customers are having with their vehicles. I was having problems with the radio in my Cherokee, and Huffines ordered and installed a new one. Unfortunately, the new radio is doing basically the same things the original one was doing. I'm not sure why this is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.