Reviews
Got a fair deal anda greatr truck
I was very pleased with Huffines Dodge Lewisville and am so delighted to have my new 2019 Dodge Ram 1500!! I feel got a fair price and a quality vehicle
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My service writer Jordan Welch is awesome. He addressed...
My service writer Jordan Welch is awesome. He addressed every need I had a concern with and went above to ensure I was satisfied with the repair results. He explained each repair and made sure all special programs offered were included in the final invoice. Won't use any other service writer. Thx Jordan.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Service!
John was a class act from start to finish! No pressure, no games, honest pricing and easy to work with! The communication was on point and stress free!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient
I was able to obtain my warranty oil change, rotate my tires and complete the State of TX vehicle inspection in one stop. thanks Tina Wells
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good people and will treat you right!
Good people, great price and excellent service. I have bought several vehicles from Huffines in the last 15 years and have been treated with excellent customer service and professionalism every time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recall
I brought my jeep in for an airbag recall and the guy called and said I needed a service because everything needed replacing (plugs, hoses, coolant flush). I had all this done the week before at a mechanic shop. I believe the service guys didn't even look at it. If they had, they would have seen they were all new. They just recommended on the miles. The also didn't put my dash back together correctly. Now there is a gap and the rubber seal is hanging out between the dash and windshield. All in all, terrible experience. I will never buy new car from them. The guys were friendly when I dropped it off though, and Kathy at the front desk is sweet.. Too bad the service technicians have their heads up their xxxxx.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Professional and did not waste my time
James was great on answering questions and Bill in Finance super ready. overall a great experience! Would definitely recommend this dealership even though it was pretty far for us to get to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job
Mike Barnette did a fantastic job. I had a radio issue and they were able to research and repair the issue in 1 day. Great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience
I was treated with courtesy and the salesman was always friendly. The staff were particularly helpful. They always kept me abreast of the status of my order. Regards, Hank Williams
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2020 Grand Cherokee
The process was made to be super easy. Patrick and Bruce did a great job when they were working the deal with me. I initially went in looking to purchase a Dodge Charger and ended up buying a Jeep Grand Cherokee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
