Huffines CDJR of Lewisville

Took my vehicle in for warranty work and was quickly taken in and completed!This is the second occasion I had to take one of my vehicles for service work. Both times I was impressed the the personnel and the timely manner in which it was completed!

Brought my Jeep in for an oil change and tire rotation. I was told that I had several recalls that needed to be taken care of. I could bring it in the next morning and they would give me a car to use until it was all taken care of. Took 2 days and I was back in my Jeep. Excellent Dealership

Our experience with the entire staff at Huffines was great. Working with Scott, Vincenzo, JT and Jeff was like no other dealership we visited during our search for an SUV. JT made sure we got the exact vehicle we wanted and we never felt pressured. Definitely a fine dealership.

My AC has not been cooling and there was a recall on the Air Bag, so I took it in and told them as they were taking the dash apart anyway to fix the air bag I wanted them to look close at the condenser as I strongly felt that was where the leak was, I got a call saying the valves where they check the AC were leaking and it was $350.00 to replace these little tiny valves. But I said go ahead and do so. Less than 24hrs after picking up the truck NO AC, so they said bring it back. Guess what "the Condenser is leaking and now to take the dash out and fix it its $1550.00. I will have it fixed at a shop I trust THANKS FOR NOTHING.

Was rather surprised that the dealership didn't see there was a recall on my vehicle. Especially when the dealership signed me up for CarFax, and CarFax emailed me that there was one. Your folks should notify customers of this as it presents a level of care and awareness one expects.

I was looking for a Launch edition Jeep Gladiator. They happened to have one inbound that had just been put on the train the day before. We made a deal so Surya reserved it for me and I drove it home within 8 days. Awesome!

My Jeep Wrangler was fixed on time with no surprises. Good customer service. Will bring my vehicle back again to be serviced, even though other dealerships are closer.

Terry Layman worked extremely hard to find the right Jeep Wrangler for us. He was also very helpful in helping me pick out add-ons for the Jeep.

I made my appointment for service on line. Got in as soon as the service bay doors opened. Explained the nature of my issue with Mike Barnett, who guided me into the shop. Being of an electrical nature and the vehicles already in-house for service, he took down the info and took me to the loaner car mgr., Alex. I waited maybe 10-15 minutes and Alex arranged and brought a loaner up. Expecting a day or two, I was pleasantly surprised when Alex called me to let me know my car was ready in about 2-3 hrs. Mike, the same service adviser reviewed the identified problem and the repair with me. So far, so good with the repair. Great folks, professional and friendly. As far as dealer interface and customer attention goes, Huffines rates right at the top in my opinion. CW Lewisville

Very easy to deal with! Great Folks. They make the car buying process easy. They are also the cleanest dealership we visited. Love their professionalism.