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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Amazing

Terry Layman is awesome! Great personality and was able to find me a car in my price range super quick! Have purchased a few cars from him and will be returning to him when i am in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience purchasing my 2019 Journey GT

When we decided to purchase the 2019 Journey, we initially went to a dodge dealer a little closer to home. Contacted the sales agent on what I wanted. But after a couple weeks of limited to no response, I decided it is not good to continue working with them. I searched the Internet around the DFW area and came across Huffines. I remember watching their TV ads a long while back. Did not know they are a very large dealership selling brands other than Chrysler. I reached out to Huffines via facebook that led me to Surya Bhasin who is one of the internet salesperson. He was very courteous and worked with me to find the 2019 Journey GT I was looking for. There was no sales gimmicks and pressuring for options. He gave me exactly what I was wanting and we closed the deal in 15-20 minutes. Also worked with Bill Brand to complete and pay for the car and provided me valuable information on extended warranty options. Most enjoyable sales experience I had. I have yet to use their actual service center for any needs but will update my experience when it is time to bring in the Journey for its scheduled maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

Surya and the team always deliver exceptional service and a smooth transaction. 8th purchase from Huffines CDJR, couldn’t be happier and they’ll continue to get my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ladies: Excellent and comfortable customer service!

I recently purchased a used Jeep from Huffines and I was a little anxious at the thought of dealing with a pushy used car salesman-well, my fears quickly dissipated when I began talking with Larry. He was so friendly, easy to talk with, and respectful. When it came time to go to financing, I experienced the same. There wasn’t a question about my husband or or if a man would be coming to help me. I appreciated the experience. So for you all you independent ladies out there, I recommend going to Huffines, Lewisville.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

James the sale person was excellent and very professional.

I did not intend to buy a new jeep when I encountered James the sales person. He was very professional and after a conversation we started looking at jeeps and I bought one. James was very influential in my decision to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Jeep Compass

My father and I visited the Huffines Chrysler dealership to take a look at the Jeep Compass - the salesperson Patrick Zellner - was really knowledgeable about the automobile and I was really sold on it. I had wanted a Jeep for a while and the car we test drove was great. Patrick was friendly and he helped my father and I get the type of monthly payment I wanted to pay. Jeff Bockemehl was our finance person and he did a nice job explaining all the paperwork - there was just some miscommunication that we had to rectify but it all turned out alright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The good 'ole days

Huffines Chrysler Service restores a 20-year-old Town & Country with pick-up and delivery service for me, the 90-year-old original owner. Aren’t these the good old days!! Buddy Macatee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience

Quick and easy purchase. I did not have to spend a full day there, although everyone was a pleasure working with no one wants to spend a full day at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

The sales rep was helpful and friendly. He reviewed all of our options and he was able to provide the numbers exactly where we needed which appeared unrealistic at first. Processing the transaction went fast and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience!!!

This was the most pleasant car buying experience I've had. No pressure. Relaxed and friendly, yet professional environment. Terry was very busy, but still made sure I was taken care of. He was attentive, but allowed my husband and I space to peruse the available trucks and discuss our options without a sales person in the mix. Bruce was my original point of contact via text, and although he did not assist me with the actual purchase, he made sure to come out and greet me both before and after my transaction. Jeff was so patient with me as I had to handle some personal business in the middle of our transaction. There was absolutely no pressure to purchase all the extras, other than ensuring that I was well-informed about my options. Definitely happy with my experience. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.