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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Really appreciate the people, service and effort!

This was a great buying experience. The staff were friendly, helpful and knowledgeable. Bruce Johnston was very easy to work with and he helped make the process as pleasant as possible. Craig Given and JT Todaro were also very helpful. And, it probably only required 60 minutes to complete the sales/order. When the new Jeep arrived, they spent as much time as needed to make sure I was familiar with the Trailhawk at delivery and provide contacts for any questions that might arise later. Finally, I needed a little help with our Jeep afterwards and the Service Department, Mike Barnette, Scott Spindle and Greg Birdsall made a great effort to help me. Thanks everyone, Much appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New jeep

Had a great experience. Brad and the crew were great at helping me find what I want and communicating through the process. Will recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Genuine and Professional

I had the best experience here compared to other dealerships I've purchased at. I felt as though my wants in what I was wanting were made top priority. I loved how each employee that helped me knew their facts and gave me the best option for my specific situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

3rd low pressure light in right rear tire since WoW oil chan

Jordan really listened to the events that have occurred on this right rear tire since my WOW oil change! And gave me direction & guidance on how 2 proceed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Surya and Bill Brand - Best experience ever!!

Outstanding team! This how an sales team should work. No pressure but still having a sense of urgency. My transaction took a total of 1.5 hours including negotiation and finance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best experience ever!

You guys rock, see ya in a year or two for a 2500. I worked with JT for sales, Jeff in finance, and Rachel hooked me up with some good aftermarket items. Patrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

tire replacement and hum check

Got the tire replaced and had them check out a hum that my brand new truck was making at around 1300 rpm. Everything was great with the tire, but unfortunately Ram does not have a fix for the hum that has to do with the MDS (eco mode) system. Hopefully they'll figure that out and I'm sure the service department will handle that for me as soon as they do. Also, as a woman I often get spoken to like I'm stupid in this industry. Huffines service department has NEVER treated me like that and Sean was super respectful and kind. He went out of his way to make sure I had transportation and that my ubers and loaner truck were reliable and comfortable. All in all it was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

GREAT experience!

Scott, Nick, Phil and team did it once again! Best Service Department in Texas, hands down. Thanks for going the extra mile for your customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New purchase from Josh

We are from Northeast Arkansas and found the vehicle we liked online at Huffines Chrysler Dodge Jeep In Lewisville Texas that serves the Dallas-Fort Worth area. We contacted Josh at Huffines and began getting information about our vehicle with him over the phone. Throughout our entire process, we could tell that Josh was a person with an extensive amount of experience and had the skills that were needed to help us, which was displayed through his knowledge, professionalism and courtesy. He showed honesty, integrity, and we never felt pressured to make a decision. After making a decision, we began our 10 hour drive to Huffines. Upon our arrival, meeting Josh in person was a great experience. He represented himself, and the Huffines dealership group, as well in person as he did over the phone. He had our purchasing vehicle ready to drive off the lot, which included a very clean detail job, a full tank of gas, and was ready to show me all the new features my vehicle had to offer. Every detail Josh had given us over the phone was appropriate and accurate. Josh treated us with the feeling as if we were the only persons on the lot. He had taken all the proper measures ahead of time to ensure that our time spent doing the paper work was quick and accurate. Again, If you would like information about a vehicle and don’t want to feel pressured, I recommend you calling and speaking with Josh. He was able to give us such a great deal, it was worth the 10 hour drive to Huffines. They will stand behind what they tell you. Thank you Josh, your services are much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer care

Corrected the problems that I was having. Great communication and updates. Made sure I had a rental truck during repairs. Treated with respect and taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.