Reviews
Really appreciate the people, service and effort!
This was a great buying experience. The staff were friendly, helpful and knowledgeable. Bruce Johnston was very easy to work with and he helped make the process as pleasant as possible. Craig Given and JT Todaro were also very helpful. And, it probably only required 60 minutes to complete the sales/order. When the new Jeep arrived, they spent as much time as needed to make sure I was familiar with the Trailhawk at delivery and provide contacts for any questions that might arise later. Finally, I needed a little help with our Jeep afterwards and the Service Department, Mike Barnette, Scott Spindle and Greg Birdsall made a great effort to help me. Thanks everyone, Much appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New jeep
Had a great experience. Brad and the crew were great at helping me find what I want and communicating through the process. Will recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Genuine and Professional
I had the best experience here compared to other dealerships I've purchased at. I felt as though my wants in what I was wanting were made top priority. I loved how each employee that helped me knew their facts and gave me the best option for my specific situation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
3rd low pressure light in right rear tire since WoW oil chan
Jordan really listened to the events that have occurred on this right rear tire since my WOW oil change! And gave me direction & guidance on how 2 proceed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Surya and Bill Brand - Best experience ever!!
Outstanding team! This how an sales team should work. No pressure but still having a sense of urgency. My transaction took a total of 1.5 hours including negotiation and finance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience ever!
You guys rock, see ya in a year or two for a 2500. I worked with JT for sales, Jeff in finance, and Rachel hooked me up with some good aftermarket items. Patrick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
tire replacement and hum check
Got the tire replaced and had them check out a hum that my brand new truck was making at around 1300 rpm. Everything was great with the tire, but unfortunately Ram does not have a fix for the hum that has to do with the MDS (eco mode) system. Hopefully they'll figure that out and I'm sure the service department will handle that for me as soon as they do. Also, as a woman I often get spoken to like I'm stupid in this industry. Huffines service department has NEVER treated me like that and Sean was super respectful and kind. He went out of his way to make sure I had transportation and that my ubers and loaner truck were reliable and comfortable. All in all it was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
GREAT experience!
Scott, Nick, Phil and team did it once again! Best Service Department in Texas, hands down. Thanks for going the extra mile for your customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New purchase from Josh
We are from Northeast Arkansas and found the vehicle we liked online at Huffines Chrysler Dodge Jeep In Lewisville Texas that serves the Dallas-Fort Worth area. We contacted Josh at Huffines and began getting information about our vehicle with him over the phone. Throughout our entire process, we could tell that Josh was a person with an extensive amount of experience and had the skills that were needed to help us, which was displayed through his knowledge, professionalism and courtesy. He showed honesty, integrity, and we never felt pressured to make a decision. After making a decision, we began our 10 hour drive to Huffines. Upon our arrival, meeting Josh in person was a great experience. He represented himself, and the Huffines dealership group, as well in person as he did over the phone. He had our purchasing vehicle ready to drive off the lot, which included a very clean detail job, a full tank of gas, and was ready to show me all the new features my vehicle had to offer. Every detail Josh had given us over the phone was appropriate and accurate. Josh treated us with the feeling as if we were the only persons on the lot. He had taken all the proper measures ahead of time to ensure that our time spent doing the paper work was quick and accurate. Again, If you would like information about a vehicle and don’t want to feel pressured, I recommend you calling and speaking with Josh. He was able to give us such a great deal, it was worth the 10 hour drive to Huffines. They will stand behind what they tell you. Thank you Josh, your services are much appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer care
Corrected the problems that I was having. Great communication and updates. Made sure I had a rental truck during repairs. Treated with respect and taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
