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Huffines CDJR of Lewisville

(2,188 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,188 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Excellent and quick service

Had our Town and Country van which is handicapped accessible in for service for a broken window mechanism and some interior trim repair. Mike Barnette was extremely helpful in coordinating the repair so we had a quick turnaround.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great people and fast service

From beginning to end good experience. Mike met me at the door had me in the door and out in a loaner like there was no tomorrow. Service completed quicker than promise and same experience on pickup. In and out the door before I knew it. Mike Barnette did a great job from beginning to end and did not make me feel like he was rushing me out the door. Been buying from Huffine for over twenty years and will continue due to people like Mike.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

AC check for possible problem

Mike in service department was professional, courteous, fair,and friendly ... He made sure to explain what was done and the reasons they did that..... I would recommend him highly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Amazing Dealership

Our salesman, Ron, was amazing and made our experience memorable. We love our new car and definitely will come back!! I highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent customer service

I bought a used Chrysler 300. Everyone was courteous, respectful and knowledgeable. Special thanks to Joe K. I will definitely recommend Huffines to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My expectations

Understand my needs, fair priced, quick processing of sale for new vehicles. Support me with backup loaner when truck is down. Offer me the benefit of a doubt situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Larry Holtzclaw keeps us coming back.

This is the THIRD Jeep we have purchased from Larry in the last 6 MONTHS. He is the most ethical salesperson (in any selling channel) that I've ever had the pleasure of doing business with. He's friendly and knowledgeable without being pushy. We will keep coming back just because of him. When we bought the 1st Jeep we had no intentions of buying anything else - but the experience with him was so positive that we ended up buying two more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

James Zimmerman and Bruce Johnston went over and beyond to help us with every aspect. Both of these guys kept everything light and fun and made it such an amazing experience in every way possible. This is my 3rd vehicle to buy from Lewisville and with this last visit they have earned a life long customer and i will be telling everyone to come see them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Corporate Ease

I buy delivery vehicles for my company at a rate of approximately 3-4 per year. There is a 1 simple reason I have purchased my vehicles from David Webb in Corporate Sales at Huffines Dodge Ram in Lewisville - Customer Service. He goes above and beyond listening to my needs and fulfilling my expectations at an excellent price. His expertise and knowledge of the product line allows me to make informed choices, without pressure or protocol. I highly recommend and appreciate all David and the team does for me and my company. Scott

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not a good experience

I bought my vehicle a Wednesday on Huffines Dodge Jeep Ram. And I lived an hour away. They called me the Monday after and said I needed to take it back because they forgot to do something. I told them I lived an hour away and the sales person Hamed told my wife he would help out and fill our tank since it was their mistake. We took the truck and they never filled the tank up. We weren’t going to be begging for gas so we just left. Bad experience had never had this happen before. I bought a Car in Nissan in Lewisville Tx as well a year before and our license plates got there for mistake we didn’t even ask the sales guy offered and fill up our tank for the misunderstanding. Then he also lied about our interest rate before we signed he said they had gave us 4% Apr & when we went in to sign the paperwork said 6%. And we traded in and he had said he had gave us $22,500 for our trade in & also in the paperwork it said $21,500. Do not recommend this salesperson maybe the dealership is not that bad but the sales person was.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.