Huffines CDJR of Lewisville

Met by rep as soon as I pulled in. A few questions and I was in. Not much of a wait, a little paper work and I was on the road.

Work was completed very quickly. Communication was outstanding. Staff was very courteous. Most work was covered by service contract or warranty. only a one day turnaround! Awesome!

Brought vehicle in to have the airbag recall repair upon driving it home I did not have any AC called spoke with an adviser he said "there is no relation between the air bag and the AC but we will take a look at it". I took it back in and on the service ticket I indicated I needed an oil change. Received a call hours later saying vehicle was ready I asked what caused the AC to go out he indicated a pinched wire under the dash where the tech was working (Technician caused issue). I picked up my vehicle only to find out the "Oil Change" was never done unbelievable! Needless to say I will not be going back!

Only issue I had was my test drive. Came in (Surya wasn’t in and I knew it) and the Jeep battery was dead. Why have a brand new vehicle on the lot with a dead battery? I spent an hour and never drove a car. I bought that vehicle once they put a new battery in it.

It was a pleasure to work with Terry he was very knowledgeable and kept in constant communication. Great attitude and very upfront on what he could get done for me.

i had an appointment scheduled at another dealership to look at a 2019 ram when a friend recommended that i speak with hamed awadi at huffines chrysler/jeep/dodge/ram. i could not be happier with his professional service and honesty. he was a pleasure to deal with, and made me feel extremely comfortable through the entire experience. i received exactly what i wanted for my previous vehicle as a trade in and got my new vehicle at a great price. i have already recommended hamed and your dealership to others. racheal farmer was also of great service and assistance. she was also a pleasure to deal with. she had assisted me with the purchase of a spray in bed liner and scheduled an appointment to have it applied asap. i also was assisted by jeff bockemehl in finance and another gentleman in parts/service named jeff. once again huffines dealership was an extremely pleasurable all around experience.

Easy to book, Check-in and really fast, professional and friendly. Great facilities and easy access location for me. Would not go anywhere else for servicing

Went to a different dealership for some warranty work. Waited more than three hours in the waiting room to be told nothing is wrong when there obviously was. The following day I brought my car to the dealership where I originally bought the car, also a good experience, and was immediately put in a rental car until my car was repaired. A couple days later picked up my car and the problem was fixed. Love this dealership.

Surya didnt care about making his sales numbers look good, he cared about me getting what i wanted. He would make recommendations, but always explained why those recommendations benefited me, even if it meant he was making a smaller sale. I strongly dislike dealers who try to squeeze every dime from you, and i was very comfortable here.

I had a great experience with the sales and service every body did a good job from beginning to the end especially m r hamed awadi he went beyond his area to make sure that this deal is done wright he spent several hours with me