Reviews
Way overpriced for an oil change
Although Huffines sends. out discounts for oil changes occasionally, I should not need to depend on a coupon to get a reasonable price for an oil change. If you want to service my car on a regular basis, you should adjust your prices to reflect reality of what it would cost for the same service at a local oil Change shop in Coppell. Do you perform extra checks while the car is there? Yes you do . But really, is it worth this?Z Don Walker Coppell Texas April 2019
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Professional and prompt service
We had several service maintenance items performed on our vehicle. The service was professional and prompt and we were able to pick up our Jeep earlier than expected. I would recommend more discount offers for regular customers, especially when getting multiple, significant repairs/maintenance done.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Pleasurable experience!
The majority of my contact was done over the phone, email and text for the better part of 4-5 day since I live in Austin, TX. Terry Layman was honest from the get go and didn't sugar coat anything. When I arrives at Huffines, my vehicle was just as Terry described it. It also ended up being cheaper than advertised and Terry honored the price! Racheal Farmer who was just full of life, made the order of my floor mats a breeze. Last but not least Bill Brand was able to get me a great APR on my purchase and explained everything I didn't understand and answered every question I had. All three were a pleasure to meet and talk with. I would recommend Huffines to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
pleasurable experience
Customer focused and professional. I pushed Jerrod and he kept it a positive experience. Jerrod Long was very familiar with the product and very humble and patient in explaining the features.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Jeep
Thanks to the whole Huffines team for helping me and my wife buy our new Jeep! Everyone was friendly and very helpful during the whole process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Efficient and straight forward, good experience.
I was able to get what I perceived as a fair deal and Terry was very responsive informative. The process was smooth and I had no complaints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Seamless process
Very easy and honest to work with. Definitely a positive experience and we would highly reccomend. We are genuinely pleased with our purchase. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
The team of employees is"GREAT" and know their products pros and cons well. Everyone (from sales to finance) was courteous and not pushy to "make the sale" but extremely helpful. We left another dealership because of a poor sales experience and came over to Huffines Dodge just to look - we were so happy with the experience that we ended up purchasing a new vehicle that night...….Our salesman was on his "first" day but knew all the answers and processes extremely well. Since it was late when we decided - they put us in a "loaner" so they could get our truck ready the next morning. Picking it up the next night was just as pleasant. We love and recommend this dealership - we have probably purchased 30-40 vehicles in our lifetime and really impressed with this dealerships customer service!.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful
Huffines in Lewisville we're very helpful with assisting my family in finding a new family vehicle. They're staff were very patience with us during this stressful process. I would recommend them to anyone searching for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience!
I had Terry as my dealer and let me first say, he not only made me feel comfortable, but also made me feel like I was a part of his family! There was no pressure, no intimidation, he let me look at my own pace. It was honestly the best experience I’ve ever had at a car dealership. He took really good care of me and my family. I highly recommend him as your dealer, especially if you are buying a Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
