Huffines CDJR of Lewisville

The last 2 cars we purchased from a dealership were purchased from Bill Brand. Bill makes the process painless and for that reason, we will be life long customers. Thank you Bill Brand

Had recall work done there and it was handled the same day. Drove a beautiful RAM loaner for the day that spoiled me! Mike Barnette was my service advisor and I will be requesting him the next time I am there.

To whom it may concern: I visited Huffines in Lewisville for the first time yesterday. I was looking for a clean new or used Jeep. I noticed how friendly people were and also was impressed with your inventory. Later in the day I drove off in a new Rubicon Wrangler and still can’t believe it! Often it is said that the auto buying process is horrible. If lucky, a person can say it “wasn’t too bad”. I will honestly say that I had a lot of fun yesterday! What wade it fun? Honest, straightforward, hard working, knowledgable people who had a great sense of humor. I would like to mention Vincenzo, Surya, Ray, Jeff, and Heidi by name because they really did make the process of buying a Jeep a wonderful experience. Thanks for all you do.

This is the third dealership we have taken the 2018 Cherokee to for the same problem. Blind spot alert light stays on and other issues associated when this problem occurs. They keep the Jeep about a week, did various test and talked with me about when the problem starts and what I thought might be causing this problem to start. They were unable to recreate the problem and thus not keep it from possibly happening again in the future, but it appears from the outside that the tech investigated all avenues to find what might have caused the problem.

Salesman, financial guy, tries to get over on you to benefit them..meaning to earn more money for them. They do not have the best interest in the customer. Went to Dodge in Frisco and they gave me lower payments and a better deal for the same vehicle. Dodge Frisco has the best interest for the customer.

Everything was taken care of to get my van up and running again. I appreciate the prompt and courteous service provided by Ziha and the rest of the staff.

M, Barnett was the best advisor, that I have dealt with. He alerted me to the size of tires on my 3500 Ram. The 3500 was built with 20 inch tires and wheels. The dealer I believe switched the tires and wheels back to 18. M. B. was really alert and went beyond and now I am in the process of getting this problem resolved. THANKS keep on doing a fine service.

I had several recalls that were due on my Jeep vehicle and all were completed quickly with no problems. When I picked up the vehicle my service advisor went over the details and also advised me of any future service items to keep in mind to keep my Jeep running trouble free.

After several attempts to contact the dealer where my truck was purchased I contacted Huffines in Lewisville. My experience with Huffines was excellent from the start. Trey answered my call promptly and my experience working with Trey to get my truck fixed was the best experience I have had. He was very professional and knowledgeable . Hey got the parts ordered and had the repairs done earlier than expected. Trey is a great asset in a business that relies on great customer service. I have worked in the service industry for over 40 years and I know how hard it is to find quality service employees to represent your organization in a positive way. It was such a pleasurable experience, he went above and beyond to make sure that I was taken care of and would not be without my vehicle for longer than absolutely need.

Z is prepared, thorough, professional, and a pleasure to work with. He is prompt and very knowledgeable with the known concerns the New Ram experiences.