Reviews
Service was completed quicker than expected and getting
Service was completed quicker than expected and getting in and out was smooth. Zach was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Matthewhs24, Your endorsement of Zack and the Five Star Ford Lewisville service department is greatly appreciated. Between visits, don't hesitate to call with automotive concerns at 972-221-2900. We want to answer all of your care questions. Thank you, Kelly Blackwell, General Manager
Five Star Ford Lewisville did a great job they servicing
Five Star Ford Lewisville did a great job they servicing our car and Zach kept us informed about the status of the car maintenance it was another great experience as always, they do a great job taking good care of customers, the service they provide is excellent and I will recommend them anytime there is an opportunity. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Fer, Customer communication is important. Thank you for endorsing Zack and the Five Star Ford Lewisville service department. Please let us know when we will see you and your vehicle again at 972-221-2900. Your loyalty is appreciated. Best Regards, Kelly Blackwell, General Manager
Very proficient and accurate with their troubleshooting
Very proficient and accurate with their troubleshooting and diagnosing my vehicles issues. Work is done quickly and thoroughly fixing my problem and getting my car back to me. Would definatly continue to use them for purchasing and servicing my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Eyesman01, for choosing the Five Star Ford Lewisville service team for your Ford's care. We would love the opportunity to help you again with future vehicle care or purchasing. Reach us at 972-221-2900 to let us know how we can help. Best Regards, Kelly Blackwell, General Manager
Fast and courteous service with attention to detail.
Fast and courteous service with attention to detail. Completed on time and helpful I have been using this dealership for years
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello gw.tefft, Thank you for taking the time to rate your Five Star Ford Lewisville service experience. We strive for complete customer satisfaction. Between visits, when you need Ron or my advice, please reach us at 972-221-2900. Best Regards, Chuck Lee, Service Director
Buying my car was a nice experience and all the people
Buying my car was a nice experience and all the people involved were great. Love working with Zach in service. Best service rep I’ve ever dealt with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello MarshaC, It is great to receive your high marks for Zack's efforts and the Five Star Ford Lewisville service department. Customer care continues, so when you have future automotive concerns we will be here for you. Call us any time at 972-221-2900. Thank you, Chuck Lee, Service Director
Very nice people help me with the warranty to get my car
Very nice people help me with the warranty to get my car fix great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Margarito, for rating your service visit with Paul and Five Star Ford Lewisville. Whenever we can offer our vehicle advice, please reach us at 972-221-2900. We are here to answer all of your questions. Safe travels, Kelly Blackwell, General Manager
Sam Pack’s Five Star Ford Lewisville rates 10 stars with
Sam Pack’s Five Star Ford Lewisville rates 10 stars with me. Everyone there is friendly, helpful and cares about the customer. I drive by several other Ford dealerships to get there. In other words, I go the distance to take my business to the best! Zach Nixon is hands down the best service rep I have ever worked with. He knows me, he knows my car and he works to make sure it operates perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Deb, for taking the time to share your comments and high marks for Zack and the Five Star Ford Lewisville service team. We appreciate the extra distance you have to travel to service your Ford at our dealership. Between visits, don't hesitate to contact us at 972-221-2900 when you need our advice. Take Care, Kelly Blackwell, General Manager
Paul Schroeder’s determination to locate an intermittent
Paul Schroeder’s determination to locate an intermittent problem (he’s done it with two different issues) is far beyond any other service writer I’ve encountered in 40 years of truck ownership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bill, It is great to hear you found working with Amanda, Paul, and the Five Star Ford Lewisville service team efficient. Any time we can help diagnose issues with your Ford, reach us at 972-221-2900. We are here to help you enjoy your truck. Thank you, Kelly Blackwell, General Manager
Best experience I've ever had at a dealership.
Best experience I've ever had at a dealership. EVER. Tim was so polite and helpful and kept me updated the entire time. The service director also introduced himself to me. Nice fella. I just sold my car to your dealership and will be purchasing a new one from you all in a few months.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello awallace0087, Keeping our Five Star Ford Lewisville guests informed with their vehicle's care is a priority. Thank you for recognizing our service team and please continue to reach us at 972-221-2900. Let us know how we can help in the future. Best Regards, Kelly Blackwell, General Manager
The service is definitely a 5 star.
The service is definitely a 5 star. I will never go anywhere else. If you want good service the will make getting your car repaired five star ford of Lewisville is the place to go.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, peteyork, for your loyalty to the Five Star Ford Lewisville service department. Helping you maintain your Ford is a priority. Any time our advisors or techs can share their knowledge, please reach us at 972-221-2900. We appreciated helping you care for your Ford. Best Regards, Kelly Blackwell, General Manager