Reviews
Really good sales staff
My sales rep Xavier was very informative. He helped me pick the option that suited me best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Tony for the kind words you shared regarding Xavier's help and thank you for your business. We are delighted that you brought your business to us at Sam Pack's Five Star Lewisville.
Satisfied Customer
I bought a few new cars in my time and can honestly say that the salesman that helped me was top notch. He was very patient and helped me find a price we both agreed on. I think in the end i gave up and just agreed to him :) He is a very good and honest guy and i will be back for another purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Keith for taking the time to provide us with some feedback regarding your experience at Sam Pack's Five Star Ford Lewisville. We are delighted that you received the deal you were looking for and we value your business very much.
Great selection. Great people!
Had a lot of trucks to choose from I had a hard time picking one out. Kameron did a great job helping us locate one with the features we wanted. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for shopping with us at Five Star Ford. We value your business very much and appreciate your feedback.
Great Experience with this Dealer
The time I spent at the dealership was pleasant. I thought I would have to spend all day as I have when I bought vehicles before. Jerry Crider made sure everything was ready for me when I got there and it took less than 1 1/2 hours from the time I got there to the time I left with a clean new Focus and a full tank of gas! way to go Five Star Ford in Lewisville. You have made a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Focus, DelMac! We are so excited to hear we have earned your business. Thanks for being our customer.
Never coming back to the dealer NEVER.
They sell me a focus the car spend more time in the service o my house y call this guys and ask for other car and they hand me out the phone they tell me you buy the car and you stock in the car. Never going back to the dealer and I think get other car but never ford.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Fast Service
Amazing experience pictures online brought me in .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for bringing your car business to Sam Pack's Five Star Ford Lewisville. And, congratulations on your new vehicle!
Good!
Came in for an oil change. Great customer service. .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for taking the time to provide us with some feedback regarding your recent visit to Sam Pack's Five Star Ford. We value your business and appreciate you coming to the dealership.
Very Good
Quickest and most painless car buying experience I've had. I will definitely refer my friends and neighbors and I will buy my next one from them as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle and thanks for shopping with us at Sam Pack's Five Star Ford. We certainly appreciate you taking the time to provide us with feedback regarding your purchase. Enjoy your new ride!
Awesome dealership
Jerry Martin stayed in contact with me over a week to keep me informed about the vehicle I inquired about. He went above and beyond any car salesmen I have dealt with over the last 2 months. It was worth the 3 1/2 hour drive to this dealership and I won't have a problem driving it again to buy another vehicle.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for going the extra miles to shop with us Go Hogs. We hope the 31/2 hours home were more enjoyable in your new ride. We appreciate you and your business.
loved it
Absolutely happy and they did a great job!!! .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you very much for shopping with us at Sam Pack's Five Star Ford. Love your new car.