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Bob Tomes Ford

(2,643 reviews)
Visit Bob Tomes Ford
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

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New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Inventory

See all 767 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2023.
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.
Bob Tomes Ford is your premier local Ford dealer!

Service center

Phone number (214) 310-1736

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(2,643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Elijah Relyea did a nice job greeting me this morning

Elijah Relyea did a nice job greeting me this morning 2/25/26 at the service drive. I appreciate his attention to detail.

Elijah Relyea did a nice job greeting me this morning

Elijah Relyea did a nice job greeting me this morning 2/25/26 at the service drive. I appreciate his attention to detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

hughes1, thanks for sharing 5-stars and noting a great experience with Elijah! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Good overall experience.

Good overall experience. Steve was right to the point. Professional and competent. Friendly, courteous and competent.

Good overall experience.

Good overall experience. Steve was right to the point. Professional and competent. Friendly, courteous and competent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

sherrycustis, thanks for sharing 5-stars and noting a great experience with Steve! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Lance went out of his way to accommodate me!

Lance went out of his way to accommodate me! Lance and the dealership did what they needed to do to earn my business

Lance went out of his way to accommodate me!

Lance went out of his way to accommodate me! Lance and the dealership did what they needed to do to earn my business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

HOYACHAD,thanks for sharing 5-stars! We're pleased to hear Lance provided an excellent experience! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Nick was a pleasure to work with, made buying easy and

Nick was a pleasure to work with, made buying easy and quick. Would highly recommend him.

Nick was a pleasure to work with, made buying easy and

Nick was a pleasure to work with, made buying easy and quick. Would highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

GREGPVAUGHAN, thanks for sharing 5-stars! We're glad to hear Nick is a pleasure to work with and earned your recommendation! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Customer service was great.

Customer service was great. A bit more transparency on rebates and interest rates would have been appreciated

Customer service was great.

Customer service was great. A bit more transparency on rebates and interest rates would have been appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jonashembree2336, thanks for sharing 5-stars! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you again in the future. Best wishes!

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They were very knowledable and no run arounds.

They were very knowledable and no run arounds. They were straight to the point and I didn't have to leave and come back numerous times to renogiate the deal.

They were very knowledable and no run arounds.

They were very knowledable and no run arounds. They were straight to the point and I didn't have to leave and come back numerous times to renogiate the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

craig, thanks for sharing 5-stars! We're glad to hear our team is knowledgeable and straightforward! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Emily castro was the worst sale person i ever came across

Emily castro was the worst sale person i ever came across with, lazy worker. Very disappointed.

Emily castro was the worst sale person i ever came across

Emily castro was the worst sale person i ever came across with, lazy worker. Very disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Estefani, we’re truly sorry to hear how disappointed you were with your recent visit. It’s frustrating to feel that you didn’t receive the level of attentiveness and professionalism you expected, and we take feedback like this very seriously. We weren’t able to locate your information in our system, but we absolutely want to learn more about what happened. Taylor Munden, our New Car Director, would appreciate the opportunity to speak with you directly. You can reach him at tmunden@tomesautogroup.com or (214) 544-5009 at your convenience. Thank you for taking the time to share your feedback. Talk soon. Best wishes!

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You Could not get a better sales person than Edger he

You Could not get a better sales person than Edger he was excellent everything was handled good with no pressure

You Could not get a better sales person than Edger he

You Could not get a better sales person than Edger he was excellent everything was handled good with no pressure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

rhodora, thanks for sharing 5-stars! We're pleased to hear Edger provided an excellent experience! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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Easy to work with It's very pleasant experience in buying

Easy to work with It's very pleasant experience in buying my new explorer Helpful and informative

Easy to work with It's very pleasant experience in buying

Easy to work with It's very pleasant experience in buying my new explorer Helpful and informative

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

jkincaid1172, thanks for sharing 5-stars! We're glad to hear our team is pleasant, helpful, and informative! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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I knew what I wanted and your team helped me get exactly

I knew what I wanted and your team helped me get exactly that. Extremely helpful.

I knew what I wanted and your team helped me get exactly

I knew what I wanted and your team helped me get exactly that. Extremely helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

theking3514, thanks for sharing 5-stars and noting that you got what you wanted! We're glad to hear James took the necessary time to discuss and understand your needs! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

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