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Bob Tomes Ford

(2,369 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,369 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Our salesman and the cure were very attentive to what we

Our salesman and the cure were very attentive to what we were looking for. I would recommend Bob Tomes to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

richardia, thank you for sharing 5-stars! We're happy to hear our team is attentive and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Attentive, knowledgable.

Attentive, knowledgable. Answered our questions quickly and thoroughly, Hdair had a friendly and engaging personality .THE PERSON WHO SHADOWED Hdair had the same qualities and removed child car seat and placed in new car. Both were helpful.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

garrettdennis38, thank you for sharing 5-stars! We're happy to hear our Hdair is friendly, engaging and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

I am very happy with the vehicle I purchased from Bob

I am very happy with the vehicle I purchased from Bob Thomas Ford. Dominic was an excellent sales person and communicator. However, I believe their marketing tactics are deceptive. The vehicle I purchased was listed on the website with the price of $60,000. When I got to the dealership, I was informed that I was required to purchase additional protection levels that added $2500 to the cost of the vehicle. That additional cost was not disclosed anywhere on their website. Very frustrating and misleading. Please change that practice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

pdhowell73, thank you for sharing 5-stars and noting your sales experience with Dominic! We appreciate your feedback regarding the add ons and want you to know we're passing your feedback along to our leadership. Let us know when we may serve you additionally. Thanks again!

Great experience.

Great experience. Very efficient buying process. Would recommend Tanner to those who are interested in a new vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

10opensky, thank you for sharing 5-stars! We're glad to hear Tanner provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Was helped by Matthew and greeted upon arrival.

Was helped by Matthew and greeted upon arrival. Took care of me the whole way through the process. Easy! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thedfwfoodprep, thank you for sharing 5-stars and noting your time with Matthew in sales! Congrats on the new ride. We appreciate your business and your feedback. Let us know when we may serve you additionally. Thanks again!

Extraordinary willingness to achieve mutual goals in

Extraordinary willingness to achieve mutual goals in sale. Attention to detail noted. Will definitely be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

DRBRIGIDBYRNE, thank you for sharing 5-stars! We're glad to hear our team is extraordinary! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

The staff is very knowledgeable and friendly.

The staff is very knowledgeable and friendly. Great selection of autos to see and drive. Great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mike, thank you for sharing 5-stars and noting your sales experience with Dhair! We appreciate your feedback. Let us know when we may serve you additionally. Thanks again!

amazing place and jay noble was awesome.

amazing place and jay noble was awesome. He knew exactly what I wanted in a car

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

cowboysgirls19, thank you for sharing 5-stars and noting your time with Jay in sales! We appreciate your business and your feedback. Let us know when we may serve you additionally. Thanks again!

Always a fantastic experience!

Always a fantastic experience! Sales or service, they always take great care of our need!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Mark, thank you for sharing 5-stars and noting your time with us in sales and service! We appreciate your business and your feedback. Let us know when we may serve you additionally. Thanks again!

Jacob and Jesus were great.

Jacob and Jesus were great. Both of them help me with purchasing my f150 lightining. Professional , fast and great communication.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lara4, thank you for sharing 5-stars! We're happy to hear Jacob and Jesus are professional, fast and communicative! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!