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Bob Tomes Ford

(2,495 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2586 (214) 504-2586
Used (214) 310-1554 (214) 310-1554
Service (214) 310-1736 (214) 310-1736

Reviews

(2,495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Tomes Ford from DealerRater.

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Great experience with all of the staff at the dealership.

Great experience with all of the staff at the dealership. Would definitely recommend to my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

r.ozmer, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Great experience, sales, financing, and mgr, were all

Great experience, sales, financing, and mgr, were all great and worked hard to get us where we wanted to be and they all did a great job of doing what they said they would

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

MSHARP8, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I had the best experience with Mike today getting my Ford

I had the best experience with Mike today getting my Ford explorer. He was super nice, listened and helped me choose the right one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tabscottfamily, thank you for sharing 5-stars! We're glad to hear Mike provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Dealer had the truck I needed, but was tough to deal with

Dealer had the truck I needed, but was tough to deal with when it came to getting correct paperwork sent to me and setting up delivery a vehicle since everything was done remotely because I was about 800 miles away. Was told someone in finance or sales manager would contact me every time I had a question however they never once did Unless I refuse to hang up and waited online.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jesse64, we apologize that you've had trouble getting your paperwork to you in a timely manner. We passed your note to our team and our Pre-owned Director, Daniel Benitez noted he has been in touch with you today and got the paperwork overnighted. If there is anything additional outstanding or you need to reach Daniel directly, you may do so at dbenitez@tomesautogroup.com or (214) 544-5043 at your convenience. Talk soon. Take care!

Great place.

Great place. Purchased my 11th car from them and would come back. Great service every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

chris, thank you for sharing 5-stars! We're glad to hear our team provides great service every time! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Very attentive when you arrive to make sure you get

Very attentive when you arrive to make sure you get helped. Big selection of vehicles. Knowledgeable sales staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

daniellerpruitt, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Very helpful and made the process quick, easy, and

Very helpful and made the process quick, easy, and painless. Also made me feel welcomed as soon as I came in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

tobyc, thank you for sharing 5-stars and noting our team was helpful and made the process quick and easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Really enjoyed working with Issac and Keagen.

Really enjoyed working with Issac and Keagen. I will be asking for them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

CHAD92, thank you for sharing 5-stars! We're glad to hear you enjoyed working with Keagen. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Best experience I’ve received while purchasing a car.

Best experience I’ve received while purchasing a car. Everyone was so nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

TLK, thank you for sharing 5-stars! We're glad to hear our team is nice and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I purchased my vehicle from Bob Tomes and had it shipped

I purchased my vehicle from Bob Tomes and had it shipped to New York. They walk me through the process were incredibly patient and even set me up with a shipper. Great experience with Alex and Michael.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

ep11544, thank you for sharing 5-stars! We're glad to hear Alex and Michael are patient and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!