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Lute Riley Honda

(4,118 reviews)
Visit Lute Riley Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 728-3036 (877) 728-3036
Used (877) 515-8300 (877) 515-8300
Service (866) 924-1216 (866) 924-1216

Inventory

See all 288 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2010.
Hellowelcome to Lute Riley Honda! Our Dealership has been serving the community for over 31 years. Lute Riley Honda provides many services to our guests for all their automotive needs. We have a great selection of New and Pre-Owned vehicles to choose from. Our Parts and Service Departments are one of the largest in the metroplex with a rich history of fantastic customer care. Our Collision center is rated number one and can repair all makes and models. We look forward to having the opportunity to exceed your expectations with all your automotive needs.

Service center

Phone number (866) 924-1216

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(4,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lute Riley Honda from DealerRater.

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Omar the salesman and Marcus the financial (expert) were

Omar the salesman and Marcus the financial (expert) were absolutely a pleasure to work with. They made the entire process absolutely painless.

Omar the salesman and Marcus the financial (expert) were

Omar the salesman and Marcus the financial (expert) were absolutely a pleasure to work with. They made the entire process absolutely painless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear about your positive experience! Your feedback means the world to us.

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We visited initially to test drive a new Honda Pilot

We visited initially to test drive a new Honda Pilot TrailSport. A month later worked with the same salesperson, Josh Harmon, on finalizing the out the door price. He was very responsive, and I didn't have to waste my time negotiating in person. I paid the exact price at the financing department.

We visited initially to test drive a new Honda Pilot

We visited initially to test drive a new Honda Pilot TrailSport. A month later worked with the same salesperson, Josh Harmon, on finalizing the out the door price. He was very responsive, and I didn't have to waste my time negotiating in person. I paid the exact price at the financing department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! It’s our goal to provide the best service possible, and we’re glad to see we hit the mark.

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great place and very professional.

great place and very professional. they get the car you want and deal you want. Nic was great

great place and very professional.

great place and very professional. they get the car you want and deal you want. Nic was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re so happy to hear about your positive experience! Your feedback means the world to us.

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I had a wonderful experience with Lute Riley Honda.

I had a wonderful experience with Lute Riley Honda. Mo took great care of me when selecting my new vehicle. He answered all of my questions and made the process very pleasant and easy. I highly recommend them!

I had a wonderful experience with Lute Riley Honda.

I had a wonderful experience with Lute Riley Honda. Mo took great care of me when selecting my new vehicle. He answered all of my questions and made the process very pleasant and easy. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Farah, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Care and honesty to the customers, treating customers as

Care and honesty to the customers, treating customers as well as their friends and family,

Care and honesty to the customers, treating customers as

Care and honesty to the customers, treating customers as well as their friends and family,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Lute Riley Honda. We can't wait to see you again, have a great day!

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Never heard back from anyone !

Never heard back from anyone !!! No reply at all … no email or anything …. Was looking forward to buying a car

Never heard back from anyone !

Never heard back from anyone !!! No reply at all … no email or anything …. Was looking forward to buying a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (855) 984-2917. We look forward to hearing from you.

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Service Disappointed - I went in on Saturday morning to

Service Disappointed - I went in on Saturday morning to have my windshield wiper blade inserts replaced. First their express service was being redirected to their main service lanes due to construction. (Thats ok). Then I had someone put a number on my car and I let him know what I needed. I waited 15 mins for a service advisor to come around and ask me (again) what I needed done. When I told him that I needed wiper blade inserts, he told me to just go to parts and do it myself. I explained that I had tried to DIY it before and it was difficult for me. He said well it's going to be well over an hour for us to do it and was very unhelpful. I left and drove straight to Rusty Wallis. I went to their express service. Told the porter my reason and he assigned a number. The service advisor Julian, was very prompt and said that they would have to charge me an install fee for the inserts, or I could walk over to parts, buy the inserts and he would do install it without a fee. I went to parts, the insert was out of stock! No worries, the helpful parts advisor gave me a discount on replacement blades. Purchased the blades, took them back to Julian in Express and he installed and had me on my way. Rusty Wallis showed that they cared about me as a customer. Lute Riley is further from my home, but I have been loyal to them since 1999. However Rusty Wallis is closer and now that I was forced to go there by Lute Riley, I'll likely continue to go to Rusty Wallis. Customer service and friendliness matters Lute Riley!

Service Disappointed - I went in on Saturday morning to

Service Disappointed - I went in on Saturday morning to have my windshield wiper blade inserts replaced. First their express service was being redirected to their main service lanes due to construction. (Thats ok). Then I had someone put a number on my car and I let him know what I needed. I waited 15 mins for a service advisor to come around and ask me (again) what I needed done. When I told him that I needed wiper blade inserts, he told me to just go to parts and do it myself. I explained that I had tried to DIY it before and it was difficult for me. He said well it's going to be well over an hour for us to do it and was very unhelpful. I left and drove straight to Rusty Wallis. I went to their express service. Told the porter my reason and he assigned a number. The service advisor Julian, was very prompt and said that they would have to charge me an install fee for the inserts, or I could walk over to parts, buy the inserts and he would do install it without a fee. I went to parts, the insert was out of stock! No worries, the helpful parts advisor gave me a discount on replacement blades. Purchased the blades, took them back to Julian in Express and he installed and had me on my way. Rusty Wallis showed that they cared about me as a customer. Lute Riley is further from my home, but I have been loyal to them since 1999. However Rusty Wallis is closer and now that I was forced to go there by Lute Riley, I'll likely continue to go to Rusty Wallis. Customer service and friendliness matters Lute Riley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We would like the opportunity to address your concerns. Please reach out to us directly at (855) 984-2917 when you have a chance. Thank you, and we look forward to hearing from you.

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This overall was the best expierence I have had buying a

This overall was the best expierence I have had buying a car in my life. Deen was great to work with and they worked with me to get me into the car I ultimately wanted.

This overall was the best expierence I have had buying a

This overall was the best expierence I have had buying a car in my life. Deen was great to work with and they worked with me to get me into the car I ultimately wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We are thrilled to hear that you had the best car-buying experience with us. We appreciate your business and look forward to serving you again in the future!

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Great overall experience.

Great overall experience. They gave a good deal. In and out within 2 hours. Nice

Great overall experience.

Great overall experience. They gave a good deal. In and out within 2 hours. Nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, we're thrilled to hear that you had a great experience with us! Our team works hard to provide excellent service for our customers. We appreciate your support and hope to see you again soon!

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Great service!

Great service! Very efficient car buying process! We went in just looking at vehicles and ending up leasing. They listened to our needs and found the perfect for us.

Great service!

Great service! Very efficient car buying process! We went in just looking at vehicles and ending up leasing. They listened to our needs and found the perfect for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are thrilled to hear that our team was able to provide efficient service and find the perfect vehicle for you. See you on the road!

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