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Lute Riley Honda

(4,111 reviews)
Visit Lute Riley Honda
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (877) 728-3036 (877) 728-3036
Used (877) 515-8300 (877) 515-8300
Service (866) 924-1216 (866) 924-1216

Reviews

(4,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lute Riley Honda from DealerRater.

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Thank for always giving accurate wait time. I like the...

Thank for always giving accurate wait time. I like the text message notification and communication option. I also got a complimentary car wash. Love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

My service advisor Phillip was excellent. He was very...

My service advisor Phillip was excellent. He was very knowledgeable,courteous,professional,concerned and understanding. I would highly recommend him as a service advisor. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

Great service, even better professionalism

Very pleased with my experience at this dealership. Had a brake light blow out for my 2012 accord and drove into the service reception garage. Was immediately met by Adam Presser, who was very professional, friendly, and experienced. I was in and out within 5 minutes. Despite the basic nature of the task, Adam took time out to assist me and even replaced the bulb free of charge. I would highly recommend Adam for service recommendations and assistance!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

Great service . Great service Great service . Great...

Great service . Great service Great service . Great service Great service . Great service Great service . Great service Great service . Great service Great service . Great service Great service . Great service Great service . Great service Great service . Great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

My service advisor was very friendly and knowledgeable....

My service advisor was very friendly and knowledgeable. He went the extra mile to make sure that I was in and out quickly. He was also very patient and answered all of our questions. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

Best experience ever.The service advisor was the...

Best experience ever. The service advisor was the best. Well mannered and extremely helpful Amazing service, very knowledgeable and very friendly. Car was ready on time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

You are lucky to have a service tech like the one who...

You are lucky to have a service tech like the one who helped me. She did an excellent job. Why does this review have to be 25 word or more?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Great sales staff and an excellent service department!...

Great sales staff and an excellent service department! I’ve been a loyal Lite Riley customer for going on 20 years and they are the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for taking the time to leave a review for us. We're thrilled we could meet your expectations! We look forward to assisting you in the future, and hope you have an excellent day!

Roberto, gave me a great customer service experience...

Roberto, gave me a great customer service experience definitely I would back there. They were all time in communication and explained everything about the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Consumer response

Anytime

A very surprised pleasant experience at this Honda...

A very surprised pleasant experience at this Honda dealership. I got very bad experience in other Honda dealerships. I am glad that I change to this one. I am 100% satisfied this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!