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Capitol GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)
Visit Capitol GMC
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 8:00pm–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 10:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (888) 697-1339 (888) 697-1339
Used (888) 693-9760 (888) 693-9760
Service (866) 761-5990 (866) 761-5990

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (82 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Capitol GMC from DealerRater.

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The salesmen were very helpful, but when the dealer

The salesmen were very helpful, but when the dealer raised the price on the vehicle the morning I was coming to see it was a massive red flag...I would never buy a car from such a shady dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The experience with Leanna Tabora was great.

The experience with Leanna Tabora was great. She helped me from my initial request on the vehicle and walked me through the trade in perfectly. Given that I was in San Diego, I was not sure how the trade would work out but everyone and dealer followed through with their commitment. Oscar with Finance was great got me in out within about 20 minutes. The entire transaction took about an hour and a half from when I arrived with my trade in vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales person Yasha was great.

Sales person Yasha was great. Sales manager was an xxx. Service department cracked my oil filter housing and added the wrong type of oil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I never received a response from the dealership.

I never received a response from the dealership. I also called and texted a salesperson and never received a reply. I can only assume they do not want to sell any $100,000 suvs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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WORSE DEALER SHIP EVER.

AGENTS NEVER RETURN PHONE CALLS IN A TIMELY MANNER. NEVER ACCOMMODATED ME WITH A RENTAL AFTER MY 2021 GMC TRUCKS ENGINE STOPPED WORKING COMPLETELY. AFTER GETTING IT BACK A MONTH LATER THE VEHICLE WAS DIRTY NEVER BOTHERED CLEANING IT FROM THE OUTSIDE. GOT IT BACK WITH DENTS AND DINGS. HORRIBLE SERVICE.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Replace touch panel in GMC Denali

We have taken our GMC 3 times to get our touch panel fixed and is still not resolved

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Capital Buick GMC

The deanship has excellent service. Dan Cash is the man to see he is excellent with customer service and treats you with respect and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate the kind review and feedback, William!

Flat tire

Flat tire. GMC worked me in. I received a loaner vehicle so I could finish my errands. Within 2 hours, my tire was repaired and I was on my way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate the nice review and feedback, Nancy!

Stay away

We purchased from this place and though the vehicle was in good working order, we were lied to many times throughout the process up until the vehicle pick-up. We purchased a Tesla that was not transferred properly by the dealership, which ended up leaving us stranded for a few days at a supercharging station. Additionally, the day we picked up the vehicle, the Sales person mentioned the Tesla connector that came with the vehicle broke the night before. Too coincidental in my book. The final and agreed upon numbers were also different when paperwork was sent. In short, a lot of snake-like behavior and dishonesty. No actual sense of responsibility for what occurred nor an attempt to compensate. Stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unsatisfactory

Just bought my 2020 certified truck 2 months and felt a pulling and shift gear problem and I took it in to get checked and was charged 249 dollars because you did not find anything wrong with it . I felted I should NOT BE CHARGED since it was certified and barely bought it wouldn?t be charged

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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