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Ewing Buick GMC

(1,873 reviews)
Visit Ewing Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (469) 277-6338 (469) 277-6338
Used (469) 685-1643 (469) 685-1643
Service (866) 539-1982 (866) 539-1982

Reviews

(1,873 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ewing Buick GMC from DealerRater.

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Very friendly and easy to work with!

Great experience with Herman! I lost count of the number of dealerships I stopped by looking for this truck, and the experience I had with Herman stood out from the moment we arrived. I am a very calculated buyer and need time to look things over at my own pace. He recognized this and gave us time alone to discuss things with my wife. From the first hand shake to the final sale, everything moved at our pace without any of the pressure we experienced everywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this with us! We are so happy to know that Herman was able to provide you and your beautiful family with a positive experience during your recent purchase with us. We look forward to seeing you again soon!

Dave DeShazo was great. Low pressure and got to the point.

Good experience with Dave DeShazo. He was low pressure, let us talk during the test drive, and was able to answer our questions quickly. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We are happy to learn you had a positive experience during your recent purchase with us! Thanks for sharing your thoughts about Dave, and for choosing our dealership. We look forward to working with you again soon!

Another great purchase with Suzanne

In 2006, we purchased the second car Suzanne had ever sold. Since then, we have purchased two more SUVs from her. It has been a pleasure to work with her, and she has always made the process so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

We are honored to have you as our loyal customers! We are so pleased to hear that Suzanne has been able to make your visits with us enjoyable. Let us know if we can help with anything else in the future!

Getting a good deal from Ewing

Really got great service from Dave on a very good deal on a used car at Ewing. Greatly appreciate the service - all handled within 24 hours from first email to driving off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Our team is pleased to know you had an enjoyable time during your recent purchase with us! Thank you for the feedback and great ratings. Come visit us again soon!

Happy new owner

My experience was fast , quick and painless. I was in and out in less than an hour and a half!! Wow unbelieveable!! And I was financed with the lender. It couldn't have been any easier not much more to state.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are so happy to hear that our team was able to make your experience with us so enjoyable! Thank you for visiting our dealership and for telling us about your time with us. We look forward to seeing you again soon!

Good Experience

Herman Jackson was courteous and helpful in assisting me with my purchase. Once the purchase was completed he and the dealership assisted me with setting up all the options and made sure I knew how to work the OnStar, XM radio, navigation. The overall experience has been positive and looking forward to a long term relationship with the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We are pleased to learn you had a positive experience in our sales department with Herman! Thank you for taking the time to leave us feedback and for choosing Ewing Buick GMC. We also look forward to doing business with you in the years to come!

Great experience!

I bought the Nissan model I wanted here. I couldn't find it at any Nissan dealership! Our car salesman was Wilson and he was great!! I would make the drive to buy a car from here again!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

AJ, thank you so much for driving out to visit us! We appreciate your business and you sharing your thoughts about Wilson with us. Let us know if we can help with anything else in the future!

Great Experience

Wilson and the entire team were very kind and provided top-notch service. Look forward to working with Ewing for our next purchase. Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for your kind words about Wilson and the team! We appreciate your business and we look forward to seeing you next time!

Herman Jackson, A+ service!

Herman was extremely helpful and courteous in assisting with our purchase. We were able to quickly arrive at a fair price for both the new purchase and the trade-in, and he stayed late with us to get everything in the new vehicle set up. Would recommend him to anyone needing a new GMC or Buick!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

That's what our team aims for! Thank you for telling us about your good experience with Herman, and for choosing Ewing Buick GMC. Enjoy your new vehicle and let us know if we can help with anything else!

The BEST customer service!!

I'm loving my new Terrain and I've gotten many compliments. I visited the dealership a few times before making my purchase. I encountered several employees and each person was cheerful and happy to help. This was, by far, my best car-buying experience. My salesmen, John and Wayne were great! After the sale, Wayne even took the time to show me how several things work - like the remote start. He also helped me set up my phone and helped me choose options for my Onstar account too. My last car was a Toyota and I never thought I would consider anything else. I'm so glad I did. I highly recommend John B. and Wayne H. at Ewing in Plano. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that John, Wayne, and the team were able to exceed your expectations! Our dedication to customer satisfaction continues long after you drive off our lot, and we want you to feel completely comfortable with your new Terrain. Don't hesitate to contact us if you have any more questions, and come visit us again soon!