Hess Auto Agency

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(21 reviews)
Visit Hess Auto Agency
Sales hours:
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–6:00pm
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 8:30am–4:00pm
Sunday Closed
(217) 645-6206 (217) 645-6206

Inventory

See all 30 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2012.
Hess Auto Agency has carried the tri-state area's finest pre-owned vehicles for nearly 30 years! We truly believe in treating our customers the same way that we would want to be treated.

We DO NOT overprice our vehicles we DO NOT subscribe to any "gimmick" sales practices and we DO NOT sell rebuilt or previous salvaged flood or theft recovery titled vehicles. We strive for a reputation of honesty and quality.

We offer the best USED CARS in Quincy Illinois at the best prices!
The Area's Finest Pre-Owned Cars!

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(21 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Wonderful service all around.

They were great at Hess Auto. We knew what car we were looking for and they made sure we left in that car. Very friendly and professional. Will recommend to any of my friends and family looking for a new vehicle.

5.0

Great buying experience

Searching the internet for that special older sports car that met my requirements for price, condition, and mileage. A car at Hess Auto Agency caught my eye, but it was around 300 miles from my home in Kansas. I was concerned about buying a car over the internet, but the excellent pictures presented by Hess Auto along with information provided by Kirk and Eric convinced me that this car was right for me. When I mentioned that my wife and I were concerned about traveling at this time and were considering the possibility of having the car delivered, Kirk and Eric put together a delivery price proposal that was 1/3 lower than national level providers, even offering to deliver the next day. I've purchased a number of cars from a number of dealers in my 71 years of life, and it's my opinion that Hess Auto ranks right at the top. I am very happy with my purchase!

5.0

Awesome cars and car buying experience

Hess Auto Agency was very easy to work with and made the car buying experience pleasant and seamless. My wife and I had been looking for a specific car and when it showed up on their lot, Eric was able to tell me the entire story behind the car on the first call! It made us feel very confident buying from them even though we were from out of state. Eric also worked directly with our local credit union to make sure everything was in order before we made the trip. All around a great experience and if you're looking to work with a friendly, people-oriented dealership this is the place for you!

5.0

Second time around

7 years ago a friend told me to look at Hess auto before I bought anywhere else. I did and I bought a SUV from Eric. So when I was in need of another vehicle I went back to Eric and he remembered me and the car I had purchased. No pressure sales, very fair prices and most of all he listened to what I wanted and found the perfect car for me, a Nissan Rouge sport. I can't say enough good things about Hess auto. Everyone there was super nice and a great laid back atmosphere.

5.0

Purchased car

We recently purchased a Mazda at Hess auto and it was a pleasure working with them. Very pleased with how helpful they were with no high pressure.

5.0

Honest and Reputable Dealer

Salesman Eric Hess was the epitome of customer service. Helpful and professional, Eric really assisted us to find a vehicle that we were looking for. Our first choice had just received an offer in on it so Eric suggested a few more in our price range. He never pushed us to go beyond our budget, but listened to what we were looking for and was respectful of our financial limit. We never purchased from Hess before, but some friends had and reported a great experience. Additionally, our mechanic said that Hess was one of the few honest used car lots in the Quincy area. That meant a lot to us. The other attractive thing about Hess is that they do actively maintain their web site and the vehicles on there have great photos and descriptions. That was really helpful as we researched website after website. Some places no longer had a car available or only one or two photos. Hess had multiple shots and angles (read: nothing to hide) and their inventory was very accurate. Overall, Hess was great to work with and if we are ever in the market again, we won't waste our time with other places. We'll be back and we'd recommend them.

Dealer response

Sam & Tafi, It was an absolute pleasure working with you on your purchase for Matthew - I'm myself personally thrilled we found something that will be a great fit for him! I know too well that car shopping CAN be a stress, so you'll never get that high-pressure stuff from me or any of us here! :-) Very glad to have helped you in the purchase - and always here if you need anything else - whether it be service or additional purchase needs! -Eric

5.0

Very straightforward hassle-free dealership

We were shopping for a newer low mileage truck and Hess Auto Sales had exactly what suited our needs. It was very refreshing to transact a purchase without encountering the games and hassles of some local "big box" dealerships. Kirk, Eric and Jeff were very helpful, very fair and a genuine pleasure to do business with. We highly recommend Hess Auto Sales

Dealer response

Paul and Phyllis, Everyone here thoroughly enjoyed doing business with you, also! It's always a pleasure to do business with nice folks such as yourselves - and to have a vehicle that fits your needs! Never hesitate to stop by or call if you need anything! We're here for you after the sale as well! Enjoy your F-150!

5.0

We love our new Durango!

My wife Lindsay and I had been looking for a car for months. Numerous issues with multiple unnamed dealers. All the other dealerships were pushy, rude or just plain not listening. We have known what we wanted for a while and no one had what we wanted for the price we wanted to pay! Then today we found the car we wanted online and it turned out to be at Hess Auto Agency. Eric Hess was great! He was friendly, polite, and easy to talk to. My wife and I felt quite comfortable there and did not feel any pressure. We bought our awesome new 2016 Dodge Durango today for exactly the price we wanted. Eric worked with us and walked us through all the ins and outs. I highly recommend this dealership for a no hassle and great experience. Eric was great! Sincerely, Keith & Lindsay Rea

Dealer response

Keith & Lindsay, It was a pleasure working with you guys and I'm really happy you enjoyed your experience! You got yourself a really nice Durango, and I hope it serves you well for years to come! Give me a call or stop on by if ever I can help you with anything in the future - including with the Durango! Eric

5.0

Best Dealers in Town

We dealt with Eric Hess when we recently purchased a white 2014 Camry, and had a wonderful experience. They are hands down the most helpful and most courteous people we dealt with while looking for a car. They were upfront and informative throughout the process, and never pressured us into doing anything. They let you drive the cars without coming along so you can actually discus amongst yourselves without having to try and be polite to salesman. I couldn't recommend this dealership more to anyone looking to buy a high quality used car in Quincy.

Dealer response

Chris, It was an privilege meeting and working with you and your family! I'm glad we made the process stress-free for you guys and found you a great car for school. Feel free to reach out to me if ever I can help you guys with any other auto needs! Hope you have a great 2017! -Eric

5.0

Great auto dealership

We have purchased a dozen vehicles over the years from Gary, Kirk and now Eric. We have always been treated with the utmost respect and they listen to our wants. If you want the truth from a dealership, we recommend the Hess Auto agency. If they don't have what you are looking for, they will find it. Honest shop!!

Dealer response

Nan and Jay, As always, it was a pleasure serving you guys and finding your next auto! Hope your Flex is serving you well, and hope you have a great holiday season! Best wishes from all of us here at Hess Auto!

See all 21 reviews