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Trophy Nissan

(3,967 reviews)
Visit Trophy Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 6:00am–7:00pm
Tuesday 8:00am–9:00pm 6:00am–7:00pm
Wednesday 8:00am–9:00pm 6:00am–7:00pm
Thursday 8:00am–9:00pm 6:00am–7:00pm
Friday 8:00am–9:00pm 6:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (972) 961-7097 (972) 961-7097
Used (888) 509-3043 (888) 509-3043
Service (972) 535-8171 (972) 535-8171

Reviews

(3,967 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trophy Nissan from DealerRater.

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This dealer ship is awesome in how they take care of the

This dealer ship is awesome in how they take care of the customer. I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review, Tonnie! We're thrilled to hear you had such a positive experience and that you're happy with your purchase. Our team is dedicated to providing excellent customer care, and your feedback means a lot to us!

They have the best staff to guide you and work with

They have the best staff to guide you and work with what’s best for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We truly appreciate your recognition of our dedicated staff and their commitment to assisting you. Our team strives to ensure that every customer receives the best possible experience tailored to their needs. We look forward to serving you again!

Excellent experience buying a vehicle from the first

Excellent experience buying a vehicle from the first communication via text message through the sales process. Amazing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience from the very first communication through the sales process. Our team strives to provide exceptional service, and it’s rewarding to know that we met your expectations. Enjoy your new vehicle!

Very courteous, quick, and knowledgeable staff.

Very courteous, quick, and knowledgeable staff. It process easy and quick. Lionel was very attentive to our beeds

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mai, for taking the time to share your positive experience with us. We are delighted to hear that our staff, especially Lionel, was able to meet your needs with courtesy and efficiency. Your satisfaction is our priority, and we appreciate your kind words.

The entire team, from first call with Najee, to Charles

The entire team, from first call with Najee, to Charles and Ryan, was friendly and professional. My questions and concerns were validated and expertly answered. The experience start to finish gave me confidence that I chose the right dealer! I will highly recommend Trophy Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our team, from your initial call with Najee to your interactions with Charles and Ryan. Our goal is to provide exceptional service and ensure that all your questions and concerns are addressed. We appreciate your recommendation and look forward to serving you again in the future.

My experience was excellent special thanks to Jaylen

My experience was excellent special thanks to Jaylen Frost .And special Thanks to everyone in pre -certified sales from the front end in the pre-certified sales. To the salesman and saleswoman, and the recipient. Then Special thanks to Jennifer and the Fiance Department. I'm enjoying my Murano look forward in doing business with you in the future. Everyone at Trophy Nissan deserves a raise. Everyone keep up the great service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Willy, for your fantastic review! We are thrilled to hear about your excellent experience with our team, especially with Jaylen Frost and Jennifer in the Finance Department. Your kind words about our Certified Pre-Owned sales team mean a lot to us, and we are delighted that you are enjoying your Murano. We appreciate your support and look forward to serving you again in the future.

IF YOUR NOT AT TROPHY NISSAN YOUR DEFINITELY AT THE WRONG

IF YOUR NOT AT TROPHY NISSAN YOUR DEFINITELY AT THE WRONG DEALERSHIP....you will not regret it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Salvador, for your enthusiastic review! We are thrilled to hear that you had such a positive experience with us at Trophy Nissan. Our team is dedicated to providing exceptional service, and it’s rewarding to know that we met your expectations. We look forward to welcoming you back in the future!

Great experience .

Great experience . Thank you for your hard work! Just bought by 5th car from this location! The whole team is wonderful! Even the service department. Danny is awesome. Thank you again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Steph! We truly appreciate your kind words and are thrilled to hear about your great experience with us. It's fantastic to know that you chose us for your fifth car purchase! Our team works hard to ensure that every customer feels valued, and we're glad that Danny and the service department made a positive impression. Thank you again for your continued support, and we look forward to serving you in the future!

I had an extraordinary experience with Delvin, GW and

I had an extraordinary experience with Delvin, GW and Ivan. Referred by one of my coworkers. Such a gentleman to assist me and my partner in getting a car, he explained everything to us, all the questions I had were answered and I would recommend trophy Nissan to anyone who needs a reliable vehicle and excellent customer service. The whole team made me feel like a family and I’m very satisfied, GO TROPHY NISSAN 10/10 🏆 ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your extraordinary experience! We're thrilled to hear that Delvin, GW, and Ivan took such great care of you and your partner. It's wonderful that they were able to answer all your questions and make the entire process clear and comfortable. Being referred by a coworker and then feeling like family throughout your visit truly speaks to the level of care our team strives to provide. We’re honored to have earned your recommendation and are so glad you found the reliable vehicle and service you were looking for. Thank you for being part of the family!

We went to dealership, with two hour.

We went to dealership, with two hour. We got the key for a vehicle.(SUV.) and delivered the vehicle to the house.. very easy to deal with. Thank you so much..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re so glad to hear that the process was easy and convenient for you, and that we could deliver the SUV to your home. We truly appreciate your business and are happy we could make your experience a smooth one. If you need anything else, don’t hesitate to reach out!