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Friendly Chevrolet

(838 reviews)
Visit Friendly Chevrolet
Sales hours: 8:30am to 8:00pm
Service hours: 6:30am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 6:30am–7:00pm
Tuesday 8:30am–8:00pm 6:30am–7:00pm
Wednesday 8:30am–8:00pm 6:30am–7:00pm
Thursday 8:30am–8:00pm 6:30am–7:00pm
Friday 8:30am–8:00pm 6:30am–7:00pm
Saturday 8:30am–8:00pm 6:30am–6:00pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(838 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Friendly Chevrolet from DealerRater.

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First vehicle

My husband and I had the easiest/best time finding our dream first vehicle all thanks to Friendly Chevrolet. The name Friendly was given to this dealership for a reason! On top of everyone we talked to being friendly, helpful, and personable, the prices of the vehicles were great as well! We would definitely recommend Friendly Chevrolet to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Johnny levy

Johnny was awesome, really easy to work with. Thank you for helping me out on my work truck, the whole experience was fantastic I am very pleased with my work truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great Service Great Selection

My car was recently totaled and I was in a rush to find the right car. Jazmin and the rest of the team at Friendly truly lived up to their name. Jazmin showed me each car I asked about some actually several times over. She never made me feel rushed or pressured simply laid out all my options and let me make my decision. Jazmin was friendly and professional and made sure we were introduced to each department at the dealership. She followed us through each step of the process and made sure we were satisfied down to the very last detail. There were never any surprises because she made sure we had a clear understanding of each step and the final price with all the extras. Nothing was hidden or unclear which made the final offer process clear and easy. The service on top of the concierge plus package offered have made me a lifetime Friendly customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!

wonderful

Jasmin the sales girl lead me through a typically tiering experience gracefully and was very helpful in my decision making thank you Jasmin and the sales staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

C Brown

From start to finish the process was a breeze. I was referred to friendly Chevrolet and they did not disappoint. Perla was helpful and honest while assisting us in the purchase of our used pick up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!

2019 Chevrolet Malibu

Wanna give a big thanks to Cristian Ruiz he made my trade in experience fast and easy. Me and my family have all purchased a vehicle from him and I wouldn’t trust any other person to help me choose the right vehicle for me then him. I would highly recommend him if you’re looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!

Worst Sales Department

This is the worst experience that I've ever had with a sales department. They need to change the name of their dealership because they're far from friendly. I called and sent inquires to a sales rep and he acted so bothered by the fact that I was asking questions about a vehicle on their website; as if his job is not to provide information. I spoke with the manager about the negative interaction and he explained he would love to earn our business. I sent him an email to provide details on another vehicle and the manager never responded. Oh well, I guess they didn't need the sale. A few days later I ended up finding the NEW 2020 Camero I was looking for at a nearby dealership and for a much better price. If you're looking for good customer service, guidance or someone to be engaged in their job, I would recommend not shopping at this dealership. 😤#fail #fake #dobetter #notsofriendly

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Stephen - Thank you for your review. We're sorry to hear about your experience. Can you please contact Derek Mills, our General Manager, at dmills@friendlychevy.com or (214) 920-1984? He would be happy to assist you further. Sincerely - Friendly Chevrolet.

Cesar G

Purchased a vehicle with Perla recently and the deal I got was great. Easy and transparent experience. Would recommend to anyone shopping for the best deals on new chevy vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Great Experience

Link was my internet sales associate who helped me from start to finish in purchasing my new Silverado. He made the process super smooth and convenient, he even brought the truck to me for a test drive. I would definitely reach out to Link again for a new car purchase

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!

Best Dealer Ever!!!

Gustavo Zavaleta always welcomes us with open hands. He makes the process very easy and clear. We will be coming back with future generations, best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Friendly Chevrolet, Ltd.!