Reviews
Write a reviewReally bad dealer
I bought a car from there one month ago, after I saw a car on crag list. However, the VIN checking result they showed me was modified after I checked it again when I returned home. And they promised me to send me a remoter the next day I bought the car, but it has been more than one month since they said that. During this time I called them for several times, they just told me they had sent it. I really do not believe it will take more than one week if they mail a remoter from one side of Roanoke to another side! And on this website, if you see the reviews carefully, you will see that some highly rated evaluation are posted on the same day, which might be written by themselves. So do not believe them. I strongly recommend you do not buy anything from here!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
poor service,poor efficiency
you may have a good experience when you talk with them before you buy the car from them, but they will shirk their responsibility when you get some problems in your car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am very happy with my 2008 Cadillac DTS go Blue
My name is David W Johnson I have been looking for a used Quality car for months but blue ridge auto sale made it happen...I am very happy with my purchase of 2008 Cadillac DTS runs great I would definitely recommend this dealership Great people to work with easy folks to work with I'm very happy with my new car And I will definitely recommend this dealership GO Blue Ridge Auto Sale Looking into for sending some family and friends your way thank you so much . And we will back soon to make a another purchase .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Best Dealership With Great Prices
This is My Second Car That I bought from ( Blue Ridge Auto Sales Inc.) They are Selling The Cars Very Cheap and they have a great Communications With Customers, I really like my Car and I bought a good Car with best price from them I really like to do business with them it's ( 2011 Acura TSX ) Fully Loaded Clean Title With Clean Carfax so I recommend all my friends to go buy from Blue Ridge Auto Sales Inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service With Great Prices
This is My Second Car That I bought from ( Blue Ridge Auto Sales Inc.) They are Selling The Cars Very Cheap and they have a great Communications With Customers, I really like my Car and I bought a good Car with best price from them I really like to do business with them it's ( 2011 Acura TSX ) Fully Loaded Clean Title With Clean Carfax so I recommend all my friends to go buy from Blue Ridge Auto Sales Inc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fraudulent and not willing to make right
We bought a car from them a few days ago with the ABS light on--agreeing to fix it and take it as-is. Within 48 hours of purchase, the service engine soon light was on, the fuel gauge was noticeably not working, and the low coolant light came on. The converter and O2 sensor need to be replaced. Now, less than 72 hours after the purchase, we have had a mechanic determine the cause of the "low coolant" light--a MAJOR leak in the manifold, that if we continue driving it at all, could ruin the engine. The labor alone for repairing the leak will be 1200+. The service engine soon light can easily be cleared and the low coolant light temporarily cleared by adding water/coolant. Entirely too ironic that a car that was driven for 2 hours by them (home from the auction purchased), would suddenly have these things "go bad" within 2-3 days after purchase. They will NOT help at all with the repairs for the undisclosed/concealed problems...we didn't ask for 100% of the repairs, just some. Very unhappy with this experience and will never EVER buy from them again...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Just Purchased Our Second Car From Blue Ridge!!!
We needed to get a car for our daughter for the upcoming school year. We went to see Martin (again) and gave us a great deal on a Honda Passport. Martin understands the needs of a family and worked with us to get the vehicle in the price range we needed. One thing that is great about Blue Ridge is that Martin encourages you to take the vehicle you are considering to your mechanic. Our mechanic was not only impressed with the quality of the vehicles we purchased but was surprised at the low prices as well.. I can't say enough about the great experience we have had buying from Blue Ridge Auto Sales. Thanks again Martin!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Deal, Great to Work with!
My car died and I was dreading the process of getting a used car in a just couple of days. Stopped at Blue Ridge while on the way from one big name dealer in Roanoke to their other store in Bedford. Martin understood my need and hooked me up with a 2003 Buick Century for half of what the big name guys wanted for a similar vehicle. Be sure to check out Blue Ridge Auto before paying too much. I can honestly say we will be making all of our future used car purchases here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Vehicle
I found a good used car at a great price. These guys were easy to work with and made the purchase of the vehicle a good one.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Lo mejor de lo mejor...
excellent customer service, good price, I recommend ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
