Skip to main content

BMW of Dallas

(3,807 reviews)
Visit BMW of Dallas
Sales hours: 8:30am to 8:00pm
View all hours
Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 8:30am–6:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 336-9358 (888) 336-9358
Used (888) 336-9141 (888) 336-9141
Service (866) 527-8941 (866) 527-8941

Reviews

(3,807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Dallas from DealerRater.

Want to share your experience with this dealership?

Write a review

Reesh and Tim in service rock and know their stuff and

Reesh and Tim in service rock and know their stuff and handled our issue with knowledge and professionalism. Will be back .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

When I visit the dealership I always receive Great

When I visit the dealership I always receive Great Customer Service. Always professional. Comfortable waiting area.Awesome Staff. Always courteous. Clean facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you for the review!

Had a great experience with BMW of Dallas and my

Had a great experience with BMW of Dallas and my salesperson Ryan Chong. Ordered the car to my specs, and arrived in 6-7 weeks. Ryan has been very helpful during the ordering process and provided timely updates. Dealer as a whole was great, purchase took about 1 hour when I went to pick up the car. Great dealership and great purchase experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Service Center BMW Dallas

The only place I trust BMW of Dallas. Reesh is outstanding service advisor & I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Carmencita, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Dallas and we hope to be of service again in the future.

Victor was the best

Victor was the best to me. He was super knowledgeable & did all he could to provide best service possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Mary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Good buying experience

Very helpful sales and finance officer. No pushing sales pitch. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Kathy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

I don't speak English, but the people working at the BMW

I don't speak English, but the people working at the BMW service are so friendly, no worries. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Minseo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Review

Brian was most professional dealing with me on my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Melody, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

Awesome

As always, the service here at BMW of Dallas is second to none.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Kirk, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

The dealership Ran well and had a great System of

The dealership Ran well and had a great System of ordering that helped me get my Car faster. My salesman was informative , courteous, and treated me with kindness and respect. He went above and beyond to provide exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.