Reviews
BMW 328i
Very friendly staff and found us the perfect car for our daughter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW X1 service
Great service department very honest and helpful! Jeff is my service rep and he is great at keeping me informed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BMW of Dallas Lease of 650I
Joe Eckert was helpful as always and delivered as promised throughout.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reveiw of Mini Cooper Dallas Buying Experience
Overall purchasing experience took less than 3 hours, No high pressure, Very easy and relaxing.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and good experience
My car's engine coolant tank got leaking. I drove the car right away to the dealer. They nicely served me. After checking the car carefully, they found the hose connecting the coolant tank was broken. They nicely explained the problem to me and drove me back to the work place since I had to leave the car for the repair. My car got fast fixed, and I got my car back before I finished my working day. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Extremely pleasant buying experience
This was the most pleasant experience I've ever had when purchasing a vehicle. I negotiated the price with my salesperson Jamie Forbes through emails/ phone calls . She text pictures of the actual car I was purchasing and had all the paper work ready when I arrived.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
service evaluation for BMW
BMW in Dallas continues to provide excellent service with courteous and prompt attention.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Swift service
Tim Bennett is my service advisor, great man! He is easy to talk to and has superb customer service! Great overall experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks BMW of Dallas!
I don't live in Texas yet I did not hesitate once to contact BMW of Dallas. Cory, William and Mike helped me swiftly and got all the paperwork ready and sent out to me overnight once the price was decided upon. The car was sent out and they took care of everything needed in order for me to get the car in the best condition. The delivery took about 5 days, but it was received in a great condition. Thank you! I recommend them highly for purchase of any new or CPO cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at BMW MINI of Dallas. We always strive to provide personable and excellent customer service. Thank you again for the review!
Customer Service Review
I have an excellent experience getting my car repaired. Vernon F Burns went far beyond the call of duty with customer service during and after my repair experience. He informed me to expect a phone call to make sure that I was satisfied with the service quality I received. His statement went in one ear and out the other, so you can imagine my surprise when I did receive a call from him on "SATURDAY". He gets a 10 star from me for customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
