Reviews
Friendly, fair sales people. No pressure.
BMW of Dallas went the the extra mile to insure the process of buying a car went well. Salesperson was well informed and spent the time to insure all questions were answered.Will buy my next car there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stress free
Gary Aggras made every effort possible so we can agree on a price for my trade and the new vehicle . This is by far the quickest car buying process we have experienced. We came in at 11:00 am, wife test drove vehicle, staff showed wife the technical functions of the car, programmed satellite radio, signed papers, had a chat with Gary about "family stuff", was out of the dealership by 1:20pm. STRESS FREE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Branch Director
My experience with BMW of Dallas was indeed the best experience I've had. Upon walking in I was extremely nervous and no one seem to be interested in me. After walking around for 10 minutes without being greeted, a salesman name Robert Grishma approached me after finishing up with another customer. I explained to that I had been to several places looking to purchase a vehicle however they were giving me a hard time with an approval. Robert promised me that I would be leaving with a car later that evening. Guess what, about 2 hours later I was driving home in my BMW X6. Robert Grishma went over and beyond to help me get financed and approved. I will recommend this business to anyone just because of his customer service. As a result, my plan is to continue to refer folks to BMW of Dallas and invest in their vehicles. My experience was beyond a blessing :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great Experience
A great experience. Friendly, knowledgeable and no high pressure sales. I own and older model 525 I and have been very pleased with my old car. John Thompson was outstanding in helping me to select just the right car for me. I purchased a pre=owned 528i and could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
My sales rep was very kind and helpful. Everyone there was so nice. I would reckoned my friends and family there to purchase a new BMW
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phenomenal sales team
The overall buying experience at BMW of Dallas was painless and efficient. Samantha Ciccone is a high quality sales person who balances both customer needs and the business goals of the dealership. I would highly recommend the team at BMW of Dallas for anyone in the market for a new BMW in the DFW area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mini Cooper/BMW of Dallas
Malcolm Hodge is the Best! He made the whole buying experience a pleasure. I bought my new Mini that day. If you are looking for a Mini Cooper, BMW of Dallas is the place and Malcolm Hodge is your man!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ophthalmologist
Superb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience, fair dealings
Helped us get a great trade in value and great price on our new vehicle we purchased from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BMW purchase
What a wonderful way to purchase a vehicle.....find what you want on-line; complete biggest portion of purchase on-line/phone, drive in to test drive the vehicle which is already cleaned up and ready to drive out! Removes the stress of vehicle purchasing!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
