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BMW of Dallas

(3,807 reviews)
Visit BMW of Dallas
Sales hours:
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 8:30am–6:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 336-9358 (888) 336-9358
Used (888) 336-9141 (888) 336-9141
Service (866) 527-8941 (866) 527-8941

Reviews

(3,807 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Dallas from DealerRater.

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Friendly, fair sales people. No pressure.

BMW of Dallas went the the extra mile to insure the process of buying a car went well. Salesperson was well informed and spent the time to insure all questions were answered.Will buy my next car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stress free

Gary Aggras made every effort possible so we can agree on a price for my trade and the new vehicle . This is by far the quickest car buying process we have experienced. We came in at 11:00 am, wife test drove vehicle, staff showed wife the technical functions of the car, programmed satellite radio, signed papers, had a chat with Gary about "family stuff", was out of the dealership by 1:20pm. STRESS FREE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Branch Director

My experience with BMW of Dallas was indeed the best experience I've had. Upon walking in I was extremely nervous and no one seem to be interested in me. After walking around for 10 minutes without being greeted, a salesman name Robert Grishma approached me after finishing up with another customer. I explained to that I had been to several places looking to purchase a vehicle however they were giving me a hard time with an approval. Robert promised me that I would be leaving with a car later that evening. Guess what, about 2 hours later I was driving home in my BMW X6. Robert Grishma went over and beyond to help me get financed and approved. I will recommend this business to anyone just because of his customer service. As a result, my plan is to continue to refer folks to BMW of Dallas and invest in their vehicles. My experience was beyond a blessing :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great Experience

A great experience. Friendly, knowledgeable and no high pressure sales. I own and older model 525 I and have been very pleased with my old car. John Thompson was outstanding in helping me to select just the right car for me. I purchased a pre=owned 528i and could not be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

My sales rep was very kind and helpful. Everyone there was so nice. I would reckoned my friends and family there to purchase a new BMW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phenomenal sales team

The overall buying experience at BMW of Dallas was painless and efficient. Samantha Ciccone is a high quality sales person who balances both customer needs and the business goals of the dealership. I would highly recommend the team at BMW of Dallas for anyone in the market for a new BMW in the DFW area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mini Cooper/BMW of Dallas

Malcolm Hodge is the Best! He made the whole buying experience a pleasure. I bought my new Mini that day. If you are looking for a Mini Cooper, BMW of Dallas is the place and Malcolm Hodge is your man!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ophthalmologist

Superb!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, fair dealings

Helped us get a great trade in value and great price on our new vehicle we purchased from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BMW purchase

What a wonderful way to purchase a vehicle.....find what you want on-line; complete biggest portion of purchase on-line/phone, drive in to test drive the vehicle which is already cleaned up and ready to drive out! Removes the stress of vehicle purchasing!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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