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Perched a vehicle for this dealership. The vehicle was on the lot for sale and supposed to be road worthy. The vehicle was under coated and looked pretty... good underneath. While driving the car home the brakes felt funny so I pulled the wheels of to check them when I got home. That's when I seen the real condition of the vehicle. The area behind the wheel where you couldn't seen and was not undercoated was severely rusted. The brake pads was seized to the mounting brackets and had to be chiseled off. The brakes were working at 20 percent max. I could have been killed on the way home if I had to stop suddenly . I contacted this dealership about this incident and asked the if they would pay for the "parts only "and I would have this fixed. I felt this was a good compromise but they refused. They told me I bought the car and it was my problem now. I writing this to let people know how they deal with their customers after the sale and buyer beware just because they have the vehicle on the lot for sale does not mean the checked the car out and it is road worthy. Thank God everything turned out good on the way home cause I could have been killed.
We recently bought a Dodge Ram promaster from Summit Auto Sales and couldn’t be happier! The entire process was great! We checked out the cargo van about... five times before we actually bought it. Each time we went, we never felt pressured to purchase it and they allowed us to have it checked by two different mechanics. We worked directly with Will and he was amazing. I would highly recommend this dealership!
I spoke with Mr.Will on the phone about a Cadillac Dts conversation was welcoming the price was great good low miles. So I drove 567miles from Birmingham,... Alabama to see n test drive and now the proud owner, yes I made a great purchase. Mr. Will n staff was very friendly helpful I highly recommend to my family and friends. Would continue to do business with Summit Auto Sales. TyB...
Solid customer service and constant help. Whatever question I had, they gave me a great answer. Plus they were super friendly every interaction we had.
Excellent buying experience and great quality vehicles. Really enjoyed doing business with them, they were fantastic and very family oriented. Highly recommended,... and we will come back for our next car!
I purchased a vehicle from this dealer customer service was awesome they answered all my questions I was very impressed I even recommended a friend and... she also bought a car from this dealer.
Since this was a long-distance inquiry, I asked Will alot of questions. He got back to me promptly and was nice. I got all the answers I wanted to hear,... but that didn't make them true. Living down in Tennessee, I wanted to be thorough since I could not physically see the truck. I was concerned as to the rust issue. Will assured me there was "no rust". I asked about 4 separate times to be sure, he said no rust every time. I basically wanted to know about any issues mechanically or cosmetically and was told that everything works and looks good and clean. So I took off work and paid a guy to take on the 16 hr/1,000 mile round trip. We got there and looked the truck over. We found rust on a decent amount of the truckbed, doors, even the nuts and bolts holding the seats in place leaked rust onto the carpet. The passenger power window didn't work (not a big deal) The rear axle was leaking fluid so bad that in 5 minutes it had a softball size puddle. (I doubt I could have made it all the way back to TN) Long story short I just got home and I have no truck and no respect for this dealership. Do not take them at their word, you might be wasting your time.
I just bought a 2012 dodge 2500 diesel from summit and am very pleased with it so far. They treated me good on everything and were willing to negotiate... a little bit as well ilas gave me a 6 month warrenty with the truck. I’ve had to repair a few things on the truck in the first month but nothing major and For the price I can’t expect perfect. Deffinitly would recommend checking them out if you’re looking for a used vehicle.
Outstanding service, very honest about what you are buying. They even helped me arrange shipping for my vehicle. Would buy here again!
Great customer service and quality. Will is a great guy and will help you out! The car needed new rotors so he changed them and even put new pads on for... me!