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Freeman Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (316 reviews)
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2018 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeman Honda from DealerRater.

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Pattie

Came in for oil change and tire rotation. Everyone was curtious and polite. Was in and out in record time. I would recommend , Freeman Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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DFW EXCELLENCE

Freeman has the BEST SERVICE EXPERIENCE in the whole DFW area!! I live in Saginaw, TX and have visited the three in my area with great disappointment that I had to return to my previous local Honda dealership in Dallas to receive the customer service that has made me a Honda lover for life!!! Freeman is the only dealership I will ever do business with no matter how far I reside!! Thanks Cristian!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Took car in for a recall. Was helped by Christian.

Very quick service. Christian was very informative. Also very friendly. Facility was very clean. Was called to pick up my auto in a timely manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Exchange program

Richard Morris was great. He helped me with the exchange program process. He was very informative and he went over and beyond in making sure I understood the process. Great customer service. Definitely recommend working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Took my car in for service and my service rep Jason was very good. My service was going to take a while and he managed to get me a loaner so I wouldn’t have to wait. I will definitely ask for him again. I’m was very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

My service with Freeman Honda was excellent, took car in for a recall and service, got a loaner, went to work got a text stating that my car was ready and it was.. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Only came in for an oil change and sanitizing, but everything was good. Friendly associates, quick service, scheduling service was easy, no waiting to be served.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Home Health Services Caregiver

It's been a good experience. Christian was very nice, professional and caring. My questions were answered and I felt comfortable the whole time. He even told me to take my car for a wash any time. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer

Excellent service with style. Clean atmosphere and bright rooms. Excellent. Fabulous. Awesomeness. Magnificent. Quality. Tidy. Hospitable. Social Distance. Top notch. Superb. Amazing Customer Service. Comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honda CRV 2020 brought in my oil change and tire r

2 hours. There were several customers ahead of me. I knew there was a wait. My service rep was excellent. I look forward to the next visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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