Reviews
Provider was friendly, service was timely. The wash could have been a little better. The end.
Provider was friendly, service was timely. The wash could have been a little better. The end.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you recognizing Ever’s friendly approach and the quick service on your Honda Pilot. We’re sorry the wash didn’t meet your expectations and will share your feedback with the team. Please let us know when we can assist you again.
My service was expedient and precise. The customer service was fantastic. Having coffee, tea, water and snacks made the wait comfortable. I recommend Freeman Honda to all my friends and family. I'm a Freeman Honda customer for life. Thank you!
My service was expedient and precise. The customer service was fantastic. Having coffee, tea, water and snacks made the wait comfortable. I recommend Freeman Honda to all my friends and family. I'm a Freeman Honda customer for life. Thank you!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Gloria, Thank you for choosing Freeman Honda. Your feedback and rating mean a lot to us. We're glad Juan was able to help, and we hope to see you again!
I just bought a 2026 Honda CR-V from Freeman. I dealt directly with Jeff Cole (Sales manager). It was a total breath of fresh air to deal with someone who exceeded my expectations. He got me the exact car I wanted and the price did not deviate a single penny from what was quoted. That is kind of rare for dealerships. I really love my new CR-V hybrid and thankful to Jeff and his team at getting me into the car I wanted with ZERO GAMES and total confidence that I was being dealt with honestly. I would totally buy from Jeff and Freeman Honda again. In fact this will be the one and only dealership that I will deal with for my Honda purchases. Great experience!!!!
I just bought a 2026 Honda CR-V from Freeman. I dealt directly with Jeff Cole (Sales manager). It was a total breath of fresh air to deal with someone who exceeded my expectations. He got me the exact car I wanted and the price did not deviate a single penny from what was quoted. That is kind of rare for dealerships. I really love my new CR-V hybrid and thankful to Jeff and his team at getting me into the car I wanted with ZERO GAMES and total confidence that I was being dealt with honestly. I would totally buy from Jeff and Freeman Honda again. In fact this will be the one and only dealership that I will deal with for my Honda purchases. Great experience!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s fantastic to hear that Jeff delivered the exact Honda CR-V Hybrid you wanted with the price you were promised. We’re glad you enjoyed a transparent, game-free purchase. Thank you for choosing our team as your go-to resource for all your future Honda purchases.
Service customer guy was very attentive and provided me with excellent information about the service they will provide for my vehicle.
Service customer guy was very attentive and provided me with excellent information about the service they will provide for my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your five star rating means a lot to our service team. Juan is glad he could walk you through the maintenance plan and answer your questions. Let us know if your Civic needs anything down the road.
Lazaro is very helpful and knowledgeable. Keeps customer informed about car status. And he’s professional
Lazaro is very helpful and knowledgeable. Keeps customer informed about car status. And he’s professional
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for mentioning how Ever kept you informed during your Passport service visit. It’s great to hear that the team’s expertise and professionalism stood out. We look forward to helping you with any future Honda needs.
I was very impressed with the quality of the service and the professionalism by Service Advisor Ever Melchior I will come back again.
I was very impressed with the quality of the service and the professionalism by Service Advisor Ever Melchior I will come back again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to hear that Ever’s professionalism and the quality of service on your Honda CR-V Hybrid made such a positive impression. We look forward to caring for your vehicle again whenever you need us.
Been here a number of times always a pretty good experience. Last visit was good except for after booking an appointment I had to sit and wait a bit to actual confirm the reason for the appointment with a service rep. After that matter was finally addressed it was smooth sailing while I sat and waited for the service which didn't actually take long.
Been here a number of times always a pretty good experience. Last visit was good except for after booking an appointment I had to sit and wait a bit to actual confirm the reason for the appointment with a service rep. After that matter was finally addressed it was smooth sailing while I sat and waited for the service which didn't actually take long.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued visits and your five-star review. We’re sorry you had to wait to confirm your appointment details and glad Juan helped move things along. It’s great to hear the work on your Honda Odyssey went smoothly and was completed quickly. Thank you for choosing us again.
Great service and good communication. Got there on time ....speedy input for the service and timely feedback from the team.
Great service and good communication. Got there on time ....speedy input for the service and timely feedback from the team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the five-star rating. Our team is glad your Honda Accord service was prompt and that you received clear updates throughout. We look forward to helping maintain your Accord in the future.
Regarding Ms. Anissa Thomas: First impressions are always important because they often set the stage either for success or failure in various areas in life. This was our very first meeting on April 1, 2026 with Ms. Anissa Thomas, and we are SURE that it will NOT be our last meeting with her. During this meeting we had the opportunity to learn more about one Honda vehicle that we are interested in. The following is what we liked about our meeting with Ms. Thomas: (1) Ms. Thomas does her best to try to UNDERSTAND what you are looking for in a vehicle, and this is exceptionally important because IF you do NOT understand your customer and his or her needs then you cannot understand what vehicle would best serve that customer. Second, Ms. Thomas does this job not only because she likes money (i.e., ALL of us like money) but also because she likes to help her customers understand what they REALLY need in a vehicle. Ms. Thomas is a NATURAL for this job, and she approaches her work SERIOUSLY and at the same time appears to us to be AUTHENTIC in terms of her care for her customers. Another quality that Ms. Thomas has which I saw a glimpse of today is her SINCERE desire to make sure that her customer THINKS THROUGH what she or he REALLY wants in a vehicle. In essence, we customers may have our ideas about what we THINK that we need based upon our driving experiences, our vehicle research, etc., but by the time that Ms. Thomas gets through working with you as her customer you will KNOW not only what you need but also what you want. It is after 4 am and I have not yet finished my work, so I will close for now. I just thought that it would be good to provide my family's initial impression of Ms. Thomas. Ms. Thomas has excellent business manners, is articulate, is highly intelligent in a non-snobbish way (which is how it should be), and overall is an exceptional image of what a vehicle salesperson should be. At the same time, this vehicle sales industry is a difficult business to be in, and there is NOT EVER "too much" of ethics in this business (or in any other business for that matter). Respectfully submitted, CAS
Regarding Ms. Anissa Thomas: First impressions are always important because they often set the stage either for success or failure in various areas in life. This was our very first meeting on April 1, 2026 with Ms. Anissa Thomas, and we are SURE that it will NOT be our last meeting with her. During this meeting we had the opportunity to learn more about one Honda vehicle that we are interested in. The following is what we liked about our meeting with Ms. Thomas: (1) Ms. Thomas does her best to try to UNDERSTAND what you are looking for in a vehicle, and this is exceptionally important because IF you do NOT understand your customer and his or her needs then you cannot understand what vehicle would best serve that customer. Second, Ms. Thomas does this job not only because she likes money (i.e., ALL of us like money) but also because she likes to help her customers understand what they REALLY need in a vehicle. Ms. Thomas is a NATURAL for this job, and she approaches her work SERIOUSLY and at the same time appears to us to be AUTHENTIC in terms of her care for her customers. Another quality that Ms. Thomas has which I saw a glimpse of today is her SINCERE desire to make sure that her customer THINKS THROUGH what she or he REALLY wants in a vehicle. In essence, we customers may have our ideas about what we THINK that we need based upon our driving experiences, our vehicle research, etc., but by the time that Ms. Thomas gets through working with you as her customer you will KNOW not only what you need but also what you want. It is after 4 am and I have not yet finished my work, so I will close for now. I just thought that it would be good to provide my family's initial impression of Ms. Thomas. Ms. Thomas has excellent business manners, is articulate, is highly intelligent in a non-snobbish way (which is how it should be), and overall is an exceptional image of what a vehicle salesperson should be. At the same time, this vehicle sales industry is a difficult business to be in, and there is NOT EVER "too much" of ethics in this business (or in any other business for that matter). Respectfully submitted, CAS
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Reading your feedback about Anissa’s attentive approach in helping you clarify both needs and desires for a Honda truly motivates our team. We appreciate your recognition of her genuine professionalism and strong ethical foundation during your first visit.
My advisor was chris, he was really helpful with my car and had special discounts. Thank you Honda will visit again in the future
My advisor was chris, he was really helpful with my car and had special discounts. Thank you Honda will visit again in the future
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re glad your advisor provided helpful service and that you were able to take advantage of those special discounts on your Honda Accord. We appreciate the five-star rating and look forward to your next visit.