Freeman Honda

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2019

    Always good service from this location. The customer service is always excellent and the wait time is exemplary. I would recommend them to friends and... family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 18, 2019

    Tamika, Desmond, and Lori were exceptional in their communication and Customer care. My 2018 Pilot broke down due to bad fuel. We think there was possibly... some diesel mixed in the fuel...I’m testing a sample of the fuel to confirm. Your mechanics performed the service to change my spark plugs, drain the bad fuel, and clean my fuel system. I feel that they did a very thorough job. I drove the car back to Houston, 245 miles, after picking up the car after repairs were made. I had no problems. I am filing a claim with Shell for reimbursement. Desmond provided a thorough description of the problems caused by the bad fuel on Shell’s required claim form. Tamika and Lori kept me informed of the progress being made and were very pleasant to work with. I’m impressed with your dealership and the quality culture of customer care and service. Thank you for valuing customer care and service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    Clean and quick service, friendly and knowledgeable employees. Both Fernando and Christian were very courteous and Knowledgeable. Freeman Honda accepted... a competitor coupon for$25 of an oil change

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2019

    After some confusion with my vehicle, Anthony and Mr. Adger went the extra mile to make things right. I must give them both a 5 after all is said and... done. Thank you

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 15, 2019

    I love Honda they take care of me and business. They also go above and beyond to satisfy their customers well me I know. I recommend anyone to Honda

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Anthony is so awesome he always take care of my car. It’s never a long waiting period. They take a long time when diagnosing the problem

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 11, 2019

    Ms. Tameka, my customer care person was very professional and helpful. She was also kind and knowledgeable, she explained the issue with my care and... how it was handled.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2019

    Awesome. Going back for my next vehicle at this dealership. Always pleased with service and staff. Would recommend them to anyone who wants fair treatment... and great service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    Very pleased with service. From the time I turned in my car to the time I received it I was kept abreast of everything. The dealership provides a pleasant... waiting atmosphere . Mr. Fernando was excellent.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2019

    Great job as always ... brakes done! Have bought 10 cars from them .. wii buy another car here in the future ... Honda customer

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews